Web Developer Customer Service

Ayomide Elijah Bello

************@*****.*** • (+*34) 907-***-****

*********@*****.*** • (+234) 905-***-****

EDUCATION

Olabisi Onabanjo University Ogun state, Nigeria

Bachelor of Computer Science 2019

Professional Summary

Web developer specializing in back-end development. Experienced with all stages of the development cycle for dynamic web projects. Knowledgeable in various programming languages (HTML5, CSS, JavaScript, Python, MySQL). EXPERIENCE

AppZone Limited (Africa's leading provider of software solutions to financial institutions) Lagos, Nigeria Technical support

Managing transaction in timely manner

Monitoring of transactions, ensuring smooth and seamless flow of transactions in the servers

Providing first level support (writing of code, querying the database with SQL commands, etc.) to Financial Institutions such as Commercial banks, Micro-Finance Banks and the CRMs.

Proper configuration between the switches and terminals which varies from ATM, POS, WEB to Mobile and USSD to ensure smooth transaction flow of MFBs/FI(s) on the servers.

Discovered innovative solutions to common and exceptional problems identified on help tickets assigned by team supervisor and/or departmental manager.

Assisted in implementation of new hardware and software solutions within company to improve workflow and customer service provision.

Collaborated with teams to create strategic steps in resolving technical issues

Provided support to users learning new technology assets to support existing operations and to make possible workflow expansion.

Provided commercial banks with necessary transaction details.

Assisted Micro-finance banks with transaction related data from the database to help in resolution of customer transaction related issues.

Updated several Micro-finance banks data from the database with SQL as to aid smooth transaction as well as successful transaction.

Registered new Micro-finance Banks to the system.

Setting-up and enabling Micro-finance banks for different banking services provided by the Appzone group.

Logging transaction related issues on behalf of MFB to necessary service providers (InterSwitch). Freelance Web Developer

Assisted with building (A personal web Assistant – an Educating, Entertaining and life-easing speech-to-action web app ) https://github.com/hayomide/Daisy-Web-Assist.git

Wrote a Personal portfolio website in python Django. https://github.com/hayomide/rp-portfolio.git

Contributed to Micro service. https://github.com/hayomide/team-superman-hngi7.git

Wrote a JavaScript dependent website scrapping script. Technical Proficient

Platforms: Windows Vista/7/10, Oracle

Software: Microsoft Office (Word, Excel, Outlook, PowerPoint), SSMS, Photoshop. Languages: Python, MySQL, JavaScript, HTML, CSS.

CERTIFICATIONS

Python3 Certification, SoloLearn, November, 2019.

SQL Certification, SoloLearn, December 2019.

Python Premier Certification, Udemy, May,2020

INTEREST

Travelling

Music

Auto Mechanics

Cooking

Sports

LANGUAGE

Fluent in Yoruba (Nigeria)

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