Project Manager
Resume:
BREANNA JOHNSON
***********@*****.*** ·
Seeking a role related to implementing continuous improvement and production excellence initiatives with a reputable, established firm that will utilize my five years of expertise in time management, supervision, administration, project management and academic background.
PROFESSIONAL EXPERIENCE
MAY 2019 – MAY 2020
VELOCITY EHS
PROJECT MANAGER I
Concurrent management of the backend operational elements of numerous VelocityEHS service projects, primarily involving MSDS library-building. Confirm/redefine scope, establish project timelines, obtain necessary files/information from internal customers, coordination with vendor assignment staff, ongoing project communications/updates. Perform various data and file management tasks, including: pre-project database/data file quality assessments & project viability reviews, data scrubbing & filtering activities, data mapping and migration, project list template creation, MSDS file collection/organization and uploading into content management application. Periodic performance of project-related operational tasks, such as, but not limited to: data entry, MSDS obtainment, VelocityEHS database searching, paper document sorting or scanning, electronic image file type conversions, spreadsheet analysis and QA, etc. Provide outstanding internal customer service and communication.
MARCH 2014 – APRIL 2019
THE HERTZ CORPORATION
location manager
Manage a unionized workforce of 80+ employees including training of personnel, to ensure compliance with job responsibilities and customer service expectations. Thoroughly address escalated customer service problems and requests working to provide win-win low conflict solutions. Innovative by being able to spot trends and develop creative solutions that improve overall operations and drives both quality and revenue. Maintain and foster customer relationships through service reports and follow-ups. Possess technical knowledge on Tableau from an administrative perspective. Maintain KPI metrics on the CEO scorecard.
EDUCATION
AUGUST 2019
MBA PROJECT MANAGEMENT, Keller graduate school of management
GPA 3.5
MAY 2013
BA BUSINESS ADMINISTRATION, eastern illinois university
GPA 3.5
SKILLS
Project Planning
Microsoft Office
Risk Management
Team Player
Critical Thinker
Leadership
Communication
Problem Solving
Personal Organizer
Decision Maker
ACTIVITIES
Member of National Society of Leadership and Success.
References available upon request.
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