Social Media Manager
Resume:
Haihong Ma
EAD-OPT
Secaucus NJ *****
***********@*****.***
SUMMARY
A data scientist who takes pride in researching and building state-of-art models, together with my rich background in IT to translate data points into business insight. Used my skills to find two NLP models for text classification that built a scale to measure a business using social media data.
MS in Data Science, BS in Electronic Information Science and Technology
Experience with different machine learning algorithms
12+ years IT experience as QA, scrum master and project manager
Familiar with SDLC and experienced with different software project management methodologies: waterfall, iterative, agile, scrum, lean, etc.
Strong ability of independent research and ability to balance multiple priorities, issues and work
Enthusiastic, fast learner and willing to work in various technology stacks
Proactive and keep abreast technology trends and have the ability to explain the trends to others
Excellent verbal, written communication and presentation skills
Strong work ethic and self-motivated and fast learner able to pick up new areas
Team worker in multidisciplinary and international settings, able to adapt quickly
EXPERIENCE
M.S. in Data Science, Saint Peter’s University, Jersey City, NJ USA Sep 2018 – May 2020
Projects undertaken:
Twitter sentiment analysis using R
YouTube trending videos popularity analysis using Python
Image Recognition with Keras, VGG16 model using Python
Research of transfer learning, focus on Image Recognition
Yelp reviews sentiment analysis and text classification using GPT
Big Data analysis using Hadoop – LA Parking Citation Analysis
Data Visualization with Python and Tableau for global suicide dataset from year 1985 – year 2016
Data migration from SQL to AWS, run analytical queries on RedShift Query Editor using PyCharm, AWS S3, RedShift, SQL Workbench/J AWS RedShift Connector
Capstone project: Developing a Scale to Measure Management Competency of a Business with using Social Media Data – Amazon Product Reviews Text Classification using ULMFiT & RoBERTa
QA Manager/Scrum Master, IVANTI, Scottsdale, AZ — 2015 - 2018
Enforce scrum principles as scrum master that resulted in reduction of cycle time and increasing team's throughput
Improve team delivery velocity by incorporating sprint planning by identifying & tracking hidden tasks/risks
Conduct automation smoke testing, UAT testing and performance testing in Novell’s super lab
Prepare business requirement documents following scrum methodology
Coordinate as a single point of contact for business users with regards to essential interactions during design, development and testing phases with offshore/onshore teams
Host technical issues review weekly meetings with customers (Novell, VMware, Atos, etc.) and act representative from Dev team to resolve tough and critical issues
Prepare business quarterly review and presented to key stake holders
Service Manager, Symbio, China/Finland — 2013 - 2015
A project provides multi-services to multi product lines with a team of 100+ members of whom 20% were non-Chinese from multi-locations
Make project proposals, define project scope, make detailed project plan, define project deliverables that support business goals
Provide Mobile Phone UAT, app compatibility testing, system testing for different product lines
Provide function and modification testing service for apps submitted by global developers to Nokia In-store platform, multiple countries/regions supported
Risk management and budget management to ensure profitability and meet flexibility requirement
Provide weekly & final reports to Nokia Mobile team that monitoring the submission, top failure reasons analysis and etc.
Feedback from Nokia/Microsoft Mobile: “xx has exceeded our expectations in many levels in Nokia Store Intake operations… …”
Project Manager, Symbio, China — 2009 - 2013
Prepare project proposal, engage in pre-sales presentation
Develop detailed project plan to monitor and track project progress and ensure on-time project delivery
Resource & budget management to ensure profitability
Risk management to mitigate delay of project delivery
Prepare reports at different levels, meetings with clients for progress reporting and proper communication
Testing Lead, Project Manager, Symbio, China — 2007 - 2009
Analyzed business requirement, product specification, interpret into a test plan
Designed test scenarios, test cases and prepared test scripts and prepared functional and integration testing reports
Responsible for all the testing environments, preparation, update and maintenance
Conducted regression testing and verify defects fixed
SKILLS
Python, R, JS, Tableau, Power BI, Google Analytics, Excel
Linux, Windows and Unix (Ubuntu, RedHat, CentOS, openSUSE, SUSE Linux (server, desktop), etc.)
SQL (MySQL, Oracle RDBMS, MS SQL server, Teradata, Postgres SQL, Amazon RDS, Hadoop HDFS)
Business Intelligence: data mining, ETL and data warehousing(Informatica)
NLP for text classification: ULMFiT & RoBERTa (Amazon product reviews)
Image recognition: VGG16, VGG19, fastai, keras TensorFlow (Yelp dataset)
Data migration: from SQL to AWS, running analytical queries on RedShift Query Editor using PyCharm, AWS S3, SQL Workbench/J AWS RedShift connector
Waterfall, Iterative, Agile: scrum, lean, kanban, JIRA, CICD, user stories
Quality Assurance: business requirement/product specification review, test plan, test scenario, test case, test matrix, test reporting, defect management, unit/function/regression/user acceptance testing
EDUCATION
MS in Data Science, Saint Peter’s University Jersey City, NJ, USA Sep 2018 – Feb 2020
BS in Electronic Information Science and Technology Huaibei Normal University, China Sep 2003 – Jun 2007
CERTIFICATE
PMP, SCM, Google Analytics, ISTQB
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