Customer Service Computer
Resume:
Rajinder Kaur
Calgary, AB
******************@*****.***
Profile:
· High-Performer who has experience working in fast paced and deadline-driven Customer Service and Administrative roles
· Business Savvy with intuitive ability for learning
· Maintaining a positive, empathetic and professional attitude towards customers at all times
· Supports communication between upper management and front-line workers
· Demonstrated Strengths in technical troubleshooting, relationship management, technical documentation and end-user training
· Fluent in English, Punjabi, Hindi.
Technical Skills:
• Programming Languages: HTML, CSS, C++, Java
• Database: My SQL, PLSQL
• Operating Systems: Mac OS and Windows
• Microsoft Excel, Microsoft Word, Microsoft PowerPoint
• Application development and web development
Work Experience:
Instructor
July 2017 – Nov 2017
CICT Computer Education - Punjab, India
Designed, facilitated, and taught computer instruction
Prepared and executed lesson plans, assigned tasks, and evaluated student work and progress
Developed course syllabus, assessed, supervised, and motivated high school students.
Demonstrated knowledge of computer software, MSOffice
Promoted a safe, effective, and ethical learning environment
Used professional discretion and judgment in managing students in a classroom setting
Database Administrator:
Metanoea- 53 Regis crescent, NorthYork
September 30, 2019- 13 December 2019
Design, Construct, Modify, Implement and test Data models as well as the Database Management Systems.
Monitor Database Performance and tune Database as required.
Perform database user administration and provision database access control.
Updating and maintaining Data records.
Build and maintain views and stored procedures as required.
Contact:
Parteek Chauhan (Supervisor)
Radial:
Outbound Fulfill
Radial- 6100 Freemont Blvd., Mississauga
September 2019-june 2020
Handle Online orders
Scanning the items and the confirming the order
Pack all the items and shipping
At the last handle the rest of orders when every other employee left
Contact:
Henrique Morales (Supervisor)
********@******.***
Education
Graduate Diploma in Computer Software and Database Development Expected graduation Dec 2020
Lambton College, Toronto, ON
Bachelor of Science
July 2014 - July 2017
S.R. Govt. College, Amritsar, Punjab India
Specialized Courses: Web Applications using C#.Net, Mobile Development, Database Programming, Web Security, Web Technologies
Projects
· QUIZ APPLICATION 16 December 2018
The goal of this project allowed us to express our knowledge on the JavaScript and jQuery concepts learnt in class while building an application that incorporates many of the elements discussed in the CSD 2214 - Web Technologies II course.
Strengths:
Excellent interpersonal and communication skills
Polite and calm
Patient and focused
Adaptable
Organized with the ability to multi-task and prioritize scheduled responsibilities
Contact this candidate