IT Support Professional

IT Support Specialist

JAMES L. DELAYO

917-***-**** *****.******@*****.*** https://tuckingfypos.github.io/ SKILLS

● Systems: Linux, Mac OS, Windows, Android

● Languages: Python, Java, JavaScript, SQL, NoSQL

● Software: MS Office, G Suite

● Certifications: Google IT Support Professional, CompTIA A+ EXPERIENCE AND TRAINING

Freelance, NYC — Technology Consultant

December 2016 - ONGOING

● Installing and managing connectivity and IOT hardware. White glove support for business clients.

● Designing and developing automated data collection, web scraping, and sorting scripts

● Developing distributable Python executables and JavaScript plugins for client workstations

Conception Arts -Assistant to the NYC Director

Spring 2018 - ONGOING

● On-site event organizer

● Talent setup, ticketing, and guest management

Last.Tech NYC - Technology Consultant (Python, SQL, Linux, Bash) January 2019 - September 2019

● Onsite VOIP telecoms, networking, and firewall installation and configuration

● Working with clients towards software automation of big data analysis and client-side database manipulation

● Designing and developing proprietary automated network monitoring software

EDUCATION

Coursera, Online — Google IT Support Professional Certificate June 2020

● Hands-on IT Support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security

General Assembly, NYC — Android Development Immersive (Java) June 2016 - September 2016

● Trained in individual and group settings to develop and deploy mobile Android Applications through Android Studio

● Built Java applications to access web APIs, Google Play Services, and SQL

/ NoSQL databases

● Worked with GitHub and Bitbucket for version control and code distribution

CUNY Kingsborough CC, NYC — Associate Degree (Java, C++) September 2014 - June 2015, Brooklyn NY

● Concentrations of study in Java, C++, and database programming.

Contact this candidate