Marketing Customer

Name: Saksham Upadhyay

Address: *P-*** AWHO Complex near Yatharth Hospital Gurjinder Vihar Greater Noida Uttar Pradesh - 201310

Mobile: 860-***-****

E-Mail: *******.***********@*****.***

CAREER OBJECTIVE

Over 2 years of strong work experience in finance in evaluating loans and credit risk. Accomplished, achievement driven and results oriented individual, interested to work in Marketing and Financial Roles

PROFESSIONAL EXPERIENCE

Khandelwal Hospital & Urology Center 1st November 2018 – Till date

Company Profile: Delivering projects deep down, which are over-invested into successes and get disconnected from original Business Drivers/Benefits. Thus, instead of adherence to project outcomes only in silos, we work with businesses embedded with their Business Drivers/Benefits. - Change Analysis & Management.

Designation: Assistant Accountant

Key Result Area:

Maintain Cash book and ledgers

To prepare monthly pay bills.

To prepare estimated budget and periodical information returns related to accounts.

To dispatch bills and reports

To ensure that replies to audit objections are sent on time.

Sending periodical returns and reports regarding incentive money,availability of cash/grant set.

Pursue budget,grant,area pay revision,D.A. Installment etc.

Making and disbursement of salaries.

Making payments to all parties and consultants.

Timely submission of PF/ESI/TDS.

SLK Global Solutions 22nd march -31st October 2018

Handle all foreign currency transactions like OFTT, IFTT, FOBC and all local transfer transactions.

Handle daily cheque clearing (local clearing,intercity,OBC)

Assist in branch administrative work

Responsible for reviewing the Credit Report and Financial Statement & Checking the assets of the borrower.

Complete in-depth checklist based on review of documents & obtain any missing document required for loan underwriting.Effectively communicate ideas,suggestions,answers

Refer customers to people who specialize with the type of problem or query they present.

Offer upgrades and new banking services and products

Complete reports on overall customer satisfaction

Maintain a balance between company policies and customer benefit in decision making.

Handle issues in the best interest of both customer and company.

Designation: Senior Team Member

Cognizant Technology Solutions, Maharashtra, India 14th June 2017 to 23rd Feb 2018

Website: www.cognizant.com

Company Profile: One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.

Key Result Area:

Working with the customer's issue on real time basis to replicate the issue and resolve at the same time.

• Help customer to Create and Build Impactful emails and landing pages.

• Guide the users to integrate the Salesforce and the Marketing Cloud application

• Help new users with the Roles and Permission required to complete their task accordingly.

• Help the user to locate the file's on the FTP and also make sure that all the correct file's are present for them to complete their tasks.

• Explain and brief the user's about the workflow in the Marketing Cloud application.

• Advice the customer with the best ways to create their emails and how can they track their results.

• Well versed with Reporting.

• Good knowledge of how the Salescloud application works so that we can get the data from Salescloud into Marketing Cloud and use to our benefit.

• Familiar with AB testing functionality.

• Good with Triggered sends (Transactional & Commercial).

• Fetch the real time error logs from Applog and Program History+ applications.

• Run SQL queries if d desired results mismatch in d application and in the reports, also to find the exact details of email sending.

• Expertise in Landing Pages and Smart Capture.

ACADEMIC QUALIFICATIONS

Pursuing Diploma course in Finance and Accounting, IGNOU University,New Delhi, India in 01/03/2019 to present.

Bachelors in BBA from Indian Institute of Planning and Management, Pune, India in 09/09-09/10

Bachelors in B.com from Indra Gandhi National Open University, New Delhi, India in 06/13-06/17

Masters in Finance and Marketing from Indian institute of Planning and Management, Pune, India in 09/10-05/13

Certifications/ Diplomas

Higher Secondary Certificate from Shri Chaitanya Education institute, Andhra Pradesh, India in March 2007-March 2009

Secondary School Certificate from Army School Bolarum, Andhra Pradesh, India in may 2006-may 2007.

Tools and Expertise

Specialised in Salesforce Marketing Cloud email domain 17TH July 2017

Projects Handled

Visit to Newater Singapore: An industrial trip to a water factory where we were shown the complete start to end for bottled water. This visit helped us to understand various Marketing concepts, such as: Marketing Strategy, Operational processes etc.

Presented a report and a presentation to highlight the political system in India and recommended a solution of reducing extravagant salaries of politicians

Created a report and delivered a class presentation on a popular brand (MAGGIE) highlighting its history, product, packaging, distribution channels and brand health. Received the highest grade in class.

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