Store Manager Service Representative

Bashir Qaisary

****-*** ****** *****

North York, ON M3C1E4

Cell: (647) 501 - 3326

Email: *************@*****.***

OBJECTIVE: I am looking for an agency where I can contribute and grow in a team-oriented environment. I am interested in creatively challenging team-oriented environment to bring a long committed relationship.

SKILLE PROFILE:

6 + years of driving experience

Completed postgraduate in Human Resource Planning and Development.

5 + years of experience in various positions Admin Assistant and Customer Service Representative

Experienced Organizing files, strong time management skills and personal efficiency

Excellent communication skills in English, Farsi, Pashto and Urdu

Work well under pressure, in a team or individually

Good knowledge of customer service

EXPERIENCE:

Uber/left driver Present-Apr, 2015

Security Guard

SecurTrust Protection Sep, 2014-Mar-2015

Crowd control at concerts and special events

Manning the front gates of a 'gated community' or patrolling a neighbourhood

Securing building and parking lots as well as chaperoning individuals to and from a special event

Security motion picture and television production sets, talent, equipment, vehicles, studios, and roadways

Customer Service Representative

Mac’s Store Oct, 2011-2014

Performed different kinds operational activities as assigned by the Store Manager

Provided Excellent customer service

Dealing with customer complaints and supply shortages

Working on day and night shifts

Assist customers with returns, purchasing store protection plans and service packages.

Answer telephone inquiries from customers and stores regarding the status of units and other service issues

Head of Scholarship & Foreign Relation Department

Civil Service Commission (CSC) Kabul Afghanistan 2004 - 2011

Processed all short, mid and long terms scholarships, bursaries and training Courses

Arranged and coordinated training programs for afghan civil servants

Liaison with all the authorities of ministries and other regional offices for training and development

Exchanged of ideas, opinions in international conferences abroad on be half of IARCSC, Afghanistan

Regularly submitted written work progress reports and training reports (written, charts and graphs to show statistics) to the committees

EDUCATION/TRAINING:

Postgraduate in Human Resource Planning and Development

GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, New Delhi, India 2008

References Available Upon Request

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