DORIAN ROBINSON
**********@*****.*** – 626-***-**** – Covina, CA
SUMMARY
Highly motivated, focused team player, eager to transform my interpersonal and problem-solving skills into practical business applications
EDUCATION
California State Polytechnic, University Pomona Jan 2019 – Dec 2020 B.S Technology and Operations Management, GPA: 3.4 Pomona, CA
• Deans List: Spring 2019, Spring 2020
Citrus College Jun 2016 – Dec 2018
AD-T Business Administration Glendora, CA
RELEVANT EXPERIENCE
Independent Contractor Aug 2019 – Present
• Processed customer documents by reviewing for data deficiencies and resolving issues by returning incomplete documents to the client.
• Assisted marketing teams in determining best products and provided feedback.
• Quality control advisor for audio and video transcriptions to ensure they followed all guidelines.
• Labeled large volumes of data to a high level of accuracy, >99.8% PROJECTS
Online Retail RFM
Performed Recency, Frequency, and Monetary (RFM) analysis using R on various customer transactions to determine profitability. Segmented customers into important areas of focus. Fuel Prices Prediction
Utilized and cleaned US Government Transportation data to determine future gasoline prices using linear regression in Excel. Researched the relationship between crude oil prices and impact on gasoline prices. QUALIFICATIONS
• Strong customer service and communication skills.
• Strong organizational, planning, and writing skills.
• Ability to manage multiple tasks simultaneously and independently.
• High attention to detail and strong data reviewing skills. RELEVANT COURSEWORK
Managerial Finance Business Analytics Financial Accounting Database Design and Development Business Communication Operations Management PROFICIENT SKILLS
55 WPM Software: Excel, Word, Outlook, PowerPoint, SAP Data Visualization: Tableau Programming: Python, R, SQL