Salesforce Engineering

P.G.ARUN PRAKASH

E- mail Id: ************@*****.***

Cell : 967-***-****

CAREER OBJECTIVE

Seeking a position to utilize my skills and abilities in the Industry that offers professional

growth while being resourceful, innovative and flexible.

EDUCATIONAL CREDENTIALS

COURSE

INSTITUTION

YEAR

OF

PASSING

GRADE

B.E.(electronics and communication engineering)

Mahendra college of Engineering.

May 2012

69.2%

Diploma

Mahendra polytechnic college.

May 2009

78.3%

S.S.L.C

St, Paul’s hr.sec school.

June 2006

61.6%

ROLES & RESPONSIBILITIES

Working for Enterprise Benefit Administration as a part of Health Care

Maintaining Daily, Weekly, Monthly Reports

Providing training to the new hires and maintaining their profile work.

Analyzing the request and make client calls if any updates sharing with team.

Analyzing the ground level issues and fixing with appropriate solution.

Processing customization in Salesforce.

Research on Salesforce.

Additionally, projecting my role as Idea Spoc in Non Bay activities and contributed many ideas to the service operation.

PERSONAL SKILLS

Ability to work in a team

Hard worker.

WORK EXPERIENCE

08/2016 to 07/2020: Transaction Processing Associate – Accenture solutions PVT LTD.

Project Summary : Kaiser Permanente (CQR)

Anthem Blue Cross (CA-Benefit Coding), NASCO ITS Home.

Tools Used : Tapestry, Salesforce, Visualforce, SAP Objects, WPD, WGS.

09/2013 to 03/2016: Processor Level 2 - HOV Services (Lason India PVT LTD).

Project Summary : Basics of HCFA, Installation & Billing (Phase I, II),

Edit resolution (PAMF, ITS HOST)

Tools Used : Facets, Legacy, Image Viewer, Daeja Viewer, 837, Doc Dna, CAT, Salesforce Shield link, SGMart.

PERSONAL DETAILS

NAME : P.G.ARUN PRAKASH

FATHER’S NAME : P.S.GOPINATH

DATE OF BIRTH : 13/11/1990

GENDER : Male.

PERMANENT ADDRESS : 3/127, Pennadam venkatraman street,

Salem-1. Pin code: 636001

MARITAL STATUS : Married.

NATIONALITY : Indian.

RELIGION : Hindu.

LANGUAGES KNOWN : Read: Tamil, English.

Write: Tamil, English.

Speak: Tamil, English, Sourashtra.

DECLARATION:

I here by declare that the information furnished above are true to best of my knowledge.

PLACE:

DATE:

SIGNATURE

(P.G.ARUN PRAKASH)

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