Sales Representative Manager

Christopher Pistillo Largo, FL ***** • 727-***-**** • **********@*****.***

Warehouse Manager

Superb management, team building, & customer service expertise; highly organized, stable, & loyal performer.

SUMMARY OF QUALIFICATIONS

• Sustained excellence in guiding supply chain operations, including warehousing, inventory control, logistics, distribution, and customer service. Tremendous work ethic, organization skills, and attention-to-detail.

• Ability to lead teams and work with multi-departmental stakeholders. Track record for meeting or exceeding product order execution goals. Maintain high energy and competitive, but also respectful work approach.

Key Strengths

Warehouse Management • Logistics • Deadline-driven • Problem Solving • Sales • Conflict Resolution

CAREER HIGHLIGHTS

Assistant Warehouse Manager, HIT PROMOTIONS, Largo, FL • 2012-Present

Manage warehouse operations for top-five supplier of promotional products in U.S. Oversee incoming dock processes, control inventories, and interface with staff from various departments to support collaboration. Recruit, train, supervise, and coach 13 staff.

•Minimize delays created by late incoming shipments by stressing importance of maintaining tight schedules with shippers. Ensure smooth processing of product containers into warehouse storage.

•Cultivate productive, trustful relationships with staff from various ports-of-entry to track incoming shipment containers from China. Hold Foreign Trade Zone (FTZ) certification.

•Achieved inventory error rate of between .004% and .007% over 7 years as measured by annual external audits.

•Demonstrate skill in cultivating culture of “friendly competitiveness” among staff to optimize productivity without diminishing sense of teamwork. Exhibit impressive conflict resolution capabilities.

•Excelled in managing up to 25% increase in order processing over 8-year time period through superior organizational skills and focus on introducing / enforcing time and labor efficiencies.

Manager, Percussion Department, SAM ASH MUSIC, Clearwater, FL • 2002-2012

Leveraged strong consultative sales skills and mastery of all aspects of drum equipment and playing to drive revenues for high-volume Clearwater location of largest family-owned chain of musical instrument stores in U.S. Recommended products to customers and ordered / stocked specialty items.

•Cultivated long-term relationships with customers that resulted in repeat and word-of-mouth business. Prioritized provision of high quality drum equipment with superior customer service.

•Recognized as leading sales representative for company’s southeastern region of U.S.; also achieved highest growth margin within region.

•Strengthened knowledge and confidence of 30 staff through supervision and training related to sales and customer service. Selected to travel nationally to provide training to sales and management staff.

Career Note: Played drums professional from age 15 to 34, participating in bands at variety of concert venues.

EDUCATION / CERTIFICATION / COMPUTER SKILLS

1.5 Years of Coursework with Major in Computer Science, St. Petersburg College

Certifications: FTZ • Forklift • OSHA Outreach Program

Computer Skills: AS400 • Microsoft Office Suite (Word, Excel, & Outlook)

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