Office Customer
Resume:
Ahmed
Abdelghani
Contact
Address
* **** ****** ********* **** homes
cainta rizal
Phone
*****************@*****.***
Additional Skills
Microsoft Word - Excel. Computer
Literate.
Internet Research Skills .CRM
program,Photoshop
Professional Summary
.I am a team player, I was able to work with my team efficiently and provide them with recommendations.
.I am a well spoken, I have an experience as a customer support for six years.
.I am quick learner, also able to work in moving schedules and holidays. Work Experience
10/2017-08/2019
We Telecom-Alexandria Egypt
• Receiving calls from WE customers to provide an immediate solution for connection issues.
• Telecom Egypt's wholesale unit provides infrastructure,transmission and international voice services to local mobile operators and internet service providers
05/2016 - 08/2017
Emirates Post Office - UAE
• Parcel Delivery Customer
Answering phones from customers and responding to customer inquiries. Providing customers with the organization’s service and Shipments information.
• Emirates Post Group is a leading player in the fields of mail collection and delivery, postal services,
remittances, parcels, courier, money exchange and remittances, printing and Personalization of cards and invoice
& mailing services for big corporations and banks
09/2014 - 03/2016
Yupi Tatil - Istanbul Turkey
• Real Estate Sales Agent
• Adhere to customer questions and concerns, preform their needs with optimum proficiency. Directing potential customers to what real estates are available within the price range provided. Instant translating Turkish and Arabic vice versa whenever
06/2011 - 06/2014
24 Seven Group - Alexandria Egypt
• Forex Trader
• Foreign exchange currency in stock market
• Provide recommendations to our clients to allow them to buy and sell foreign currencies in the market. Provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange.
02/2010 - 01/2011
Tez Tour Egypt - Sharm Al Shaikh Egypt
• Local Tour Guide
• Guided local groups on tours.
• Collected tickets and fees from each individual prior to start of tour. Promoted hotel brand’s loyalty program
Education
09/2007-06/2015
Faculty of Law- Alexandria Egypt
• Bachelor of law administrative and national law. 09/2014
Istanbul University - Istanbul-Turkey
finished 50% of academic Turkish language written and speaking course Languages
Arabic — Native
English — B2
Turkish — C1
Russian — A1
References
.We Telecom, Mr: Tarek Abaza
.Email: ************@*****.***
.Dubai Post Office, Mr: Ahmed Moursi
.Email: *****.********@*****.***
-.Yupi Tatil, Mr: Erol Yildiz
.Phone: +905*********
09/2010 - 06/2017
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