Desktop Support Engineer

CURRICULUM – VITAE

MOHD SAMU

Address:- New Ain Khalid, Doha, Qatar

Mob No.-+ 974, 553 984 73

E-mail:- *******@*****.***

Personnel Summery

A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice.

Carrier Objective

To work for a professional which give me proper space to grow and to contribute the organization in achievement its goals by using my skills? Knowledge and ability to the fully.

Education

10th Passed from U.P. Board in year 2005.

12th Passed from U.P. Board in year 2007.

Passed B.A(Bachelor of Art)from CSGM University Kanpur in year 2010.

Professional Qualification

Certified Diploma in Computer Hardware Networking Professional From Jetking Centre Allahabad in year 2011.

WORK EXPIRENCE

Egss Company July 2016 to present

CCTV Operator

Operating and monitoring cctv system,screen, private and public areas and reporting incident as evidence to company s/v or senior and potentially contacting the police and emergency services as and when required.

Solving technical problems and maintains related equipment hardware, software etc.

Fortune Marketing- Ltd Dec 2015 to June 2016

Service Engineer

Installation and maintenance CCTV cameras both (Analpg&IP),Biometric time attendance,access control (Biomatrice,EM Lock,UHF Reader, Video Door Phone).

Lan cabling cat 5,6 and assembling network rack for data & voice including I/O punching and testing of lan cable and server installation inside network rack etc.

Testing and configure new technology devices like cameras,Biomatric, DVR,NVR,Access control,wifi router,smart switches etc.

Electro-comp Total Services Ltd Octo2014 to Nov 2015

System Engineer/IT Support

Assembling new system and installing o/s software, hardware, troubleshoot of system,testing peripheral devices etc.

Installation and maintenance cctv cameras,dvr, wifi routers, and Working within a TCP/IP network environment, including DHCP, DNS and ethernet.

Medsave India Ltd May2012 to July 2014

Desktop Support

Responsible for diagnosing & resolving hardware, software & end users problems..

Formatting & Install operating system, device driver, applications, with system in proper way also Configuring and managing backup & restore procedures.

Installation & configure printer and some related device like, card reader, biometric, camera etc.

Project Information

Completed Networking project of 420 points with Lan cabling point 2 point i/o punching, crimping,

testing of Lan cables and installing network rack including with jack panel, switches, routers and server.

Biometric Installation (Delhivery, PWD, ABM School, St Joseph School).

Key Skills

Experience as a Team Leader for projects and systems migrations.

Ability to work well in a team environment.

Flexibility and adaptability.

Capacity to work hard.

Technical problem solving.

Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.

Experience of window o/s xp,7,8,10 and Microsoft office.

Personnel Details

Father’s Name : Gulam Jilani

Date of Birth : 04/07/1990

Passport no : M0572804

Sex : Male

Nationality : Indian

Religion : Muslim

Gender : Male

Language Knows : Hindi, English, Urdu

Declaration

I hereby declare that all the above mentioned information is true a correct to the best of my knowledge.

Place…

Date… Mohd samu

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