Receptionist

FATHIMATH IRFANA K

B.S.C (COMPUTER SCIENCE)

Email: *******@*****.***

Mob: +971-*********

Mob: +971-*********

CAREER OBJECTIVE

To be part of a progressive organization that provides me opportunities for self- development, learning and skill enhancement along with achieving personal and organizational goals. ACADEMIC QUALIFICATION

Degree Percentage Pass out Year Institute/School B.S.C 70 2014 Kannur University, Kerala, India

SECONEDRY 70 2011 TIHSS Naimarmoola, Kerala, India SSLC 78 2009 TIHSS Naimarmoola, Kerala, India

SKILLS& STRENGTHS

Excellent communication skills.

Ability to work effectively with multiple teams and organizational units.

Excellent communication skills.

Skilled in MS office Excel, Word and PowerPoint.

Fluent in three languages English, Hindi and Malayalam.

Excellent time management and multi-tasking s kills.

Quick learner with ability to scale up during ad hoc requirements.

Sensitive information handling skills.

Excellent problem- solving skills.

Excellent office organization skills.

Proactive.

Honest and sincere

WORK EXPERIENCE

Puttur City Hospital

Position: Front Desk Receptionist

Duration: February 2 019 to November 2019

JOB DESCRIPTION

Greeted and attended to patients in person and over the phone.

Scheduled appointments between doctors and patients.

Answered all calls in a professional and polite manner.

Responded to all inquiries and transferred calls to departments and personnel.

Professionally assisted doctors, staff, visitors and patients.

Maintained confidentiality of all doctors, staff and patient information.

Communicated medical results to patients under clinical supervision.

Provided superior customer service to patients by addressing all questions and concerns.

Resolved patient’s issues quickly and comforted them with good service.

Led with a can-do attitude and a positive mindset.

Worked with a high level of confidence and ambition.

Enthusiastically performed tasks that were outside of my job description.

Maintained completely accurate documentation of patients visits. HOBBIES

Singing and listening to music

Watching movies

Cooking

PERSONAL DETAILS

Date of Birth: 13-09-1993

Nationality: Indian

Gender: Female

Marital Status: Married

Languages Known: English, Hindi, and Malayalam

Visa Status: Husband visa

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge and I am also confident of my ability to work in a team or as an individual. Date:

Place: Hor al anz, Dubai Fathimath Irfana K

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