Network Engineer Cisco

ANDREW OGUDE

The Bronx, NY ***** 646-***-**** ******@*****.***

Professional Summary

IT professionals with experience in network change management, implementation, deployment, support and troubleshooting

in network environment include but not limited to routers, switches and firewalls (BGP, EIGRP, OSPF, MPLS, VRF, HSRP, VPN, ACLS, VTP, Vlans). Motivated to learn, grow and excel in IT field.

Skills

Protocols -, MPLS, QOS, EIGRP, BGP, OSPF, HSRP, GLBP, VRRP, ACL, NAT, Static Routing, VLAN, STP

Monitoring-Solar winds, Wireshark

Possess excellent interpersonal, organizational, and communication skills

Network Equipments -, Cisco Routers ( 4300, 3700, 2900, 2800), Cisco Catalyst Switch (6800, 6500, 4900, 4500, 3750), Nexus 5k, WLC (4400,)Access Point ( 3600, 3500, 1200, 1100)

Exceptional experience working in fast-paced, deadline-oriented environments

Work History

Network Engineer, 06/2015 to Current

Island Rehab

Configured and troubleshoot LAN and WAN networks

Coordinated with vendors and other IT personnel for problem resolution

Created Change management for new installations

Created and updated all documentation as it pertains to the current state of network architecture and new installations

Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.

Performed on-call duties on a rotational basis.

Junior Network Engineer, 06/2013 to 06/2015

Island Rehab

Assisted the Snr.network Engineer with new installations and configuration of network devices

Provided on-site Tier 1&II break-fix service.

Diagnosed incidents and escalate to appropriate Tier III support as needed.

Maintained a high level of courteous customer service at all time

Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.

Helpdesk Technician, 02/2007 to 06/2013

Island Rehabilitation Associates

Configured hardware, devices and software to set up work stations for employees.

Reviewed open trouble tickets, gather additional information, update tickets with current information, and resolve.

Tracking and recording of IT equipment (laptops, monitors, docking stations, etc..).

Monitored system performance and escalate issues as necessary

Participated in on-call schedule and provides after-hours support as needed.

Education

Associates Liberal Arts And Science

Hostos Community College

Certifications

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

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