Designer Design

Amy Diehl

UX Design Lead

Downingtown, PA • 610-***-**** • **********@*********.***

https://www.linkedin.com/in/amy-diehl-48997114

UX Design Lead with a great attitude and a ton of experience ready to collaborate with you full time on project innovation! EXPERIENCE SUMMARY

UX Design Lead that drives UX vision and strategy that looks beyond current release cycle and influences

overall UX for a suite of products, leads development of user research, ideation, and innovation practice to build user empathy, designs delightful and effective solutions, and identifies new product opportunities, facilitates collaborative design sessions, design studios, and design sprints to build a shared understanding of user needs and identifies design solutions, acts as a liaison between UX Design, Product Management, and

Technology to foster collaboration and idea generation, evangelizes Lean UX, Lean Startup and Design Thinking as part of an effective human-centered design process, leads and mentors UX Designers to foster a human-

centered and innovative open mindset and culture.

JP Morgan Chase, Wilmington, DE

Senior User Experience Designer Jan 2018 - Aug 2019

• Innovating and presenting new concepts as a member on the Payments Team

• Managing projects through entire User Experience flow including, personas, scenarios, sketches, wireframes, prototypes, research, visual design, and release/stand-up with the dev team in an Agile environment

• Key Designer for a large product launch for Send a Gift Card Project which included a great deal of collaboration with the product, dev, mobile, and content teams to create a seamless experience

The Creative Group, Philadelphia, PA

Senior User Experience Design Consultant June 2016 – Jan 2017

• Contract assignment at PJM Interconnection where I needed to assist the UX/UI Design Lead

• Management of projects from research, prototypes, wireframes, and visual design to presentation to project team leads

• Design an external system combining data visualization from multiple sources into one intuitive source using Protoshare for the prototype and testing it with Customers and iterating

HTH Worldwide, Radnor, PA

Senior UX / UI Designer Nov 2015 – June 2016

• Primarily designed mobile interface for iOS and Android application involving complex workflows for GeoBlue App

• Design sophisticated interactive prototypes, wireframes and sitemaps based on business requirements

• Assist with the management of external resources to meet design of application requirements

Farmers Insurance, Wilmington, DE

Senior UX Visual Designer Nov 2009 – Nov 2015

• Lead Designer for Farmers Fast Quote Responsive Redesign Project which has included everything from Wireframing, Prototyping, Contextual Research, and high-res Visual Design in Photoshop for breakpoints for mobile/tablet/desktop

• Participate in or facilitate contextual research twice a week on various projects

• Schedule and run design studios, notice design patterns, and present top three patterns to UX team for critique

Bank of America, Wilmington, DE

Visual Designer June 2006 – March 2009

• Created Flash banners, animated. gifs, credit card application templates, and landing pages for Bank of America and affiliate credit cards such as Bon Jovi, The Nature Conservancy, NFL, MLB, and NHL

• Designed and developed clean User Interfaces and Information Architecture using Photoshop, Dreamweaver, Flash, HTML, and CSS. Responsible for hand coding websites with HTML, CSS, and JavaScript

• Collaborated with the development team, business users, and marketing group in concepting creative

ACHIEVEMENTS

2015 Philly Chi Design Slam Winner, 2006 Best

brochure and collateral for Behavioral Medicine

Inpatient Handbook, 2006 Best brochure and

collateral for GERD Brochure, 2006 Best brochure

and collateral for Warafin Brochure

TOOLS

Sketch, Adobe Creative Suite, and Invision

SKILLS

Research, Interaction Design, Visual Design,

Branding, and Project Management

EDUCATION

• The Art Institute of Philadelphia, Associates Degree in Visual Communications

• Villanova University, Public Relations & Advertising Certifications

• Berkeley Computer Training Center, Diploma in

Desktop Publishing

• Delaware County Community College, Certified

Internet Webmaster Certification through Prosoft

• Lynda.com, Online classes (always updating skills!)

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