Desktop Support Engineer
Resume:
AMIT PATEL(DIPLOMA,BE-IT)
PERSONAL DETAILS
Full Name: Patel Amitkumar Vitthalbhai
Date of Birth: 27th November 1992
Gender: Male.
Nationality: Indian.
Marital Status: Unmarried.
Address:
At & Post-Shobhasan, Ta- Vadnagar,
Dist-Mehsana, Gujarat, India. Pin
no:384335
CONTACT
PHONE: +91-815*******
EMAIL: ade7jo@r.postjobfree.com
ade7jo@r.postjobfree.com
LANGUAGE KNOWN
Gujarati
Hindi
English
OBJECTIVE
To apply my knowledge and skills for a reputed organization, Work in an innovative and challenging environment to dedicate myself for work undertaken and utilize my efficiency at my best to fulfill the organization’s requirements. WORK EXPERIENCE
Working at Arvind Rub-Web Controls LTD Ahmadabad as IT Executive since March 2020 To June 2020
install and configure computer hardware operating systems and applications
monitor and maintain computer systems,networks and windows server 2012 r2
troubleshoot system network server problems, diagnosing and solving hardware or software faults
Coordination with OEMs / Bidder Terms & TAC for logging and resolution of the system problem to maintain the SLA terms-
ERP Software Manage, Software Exe Update., Local and network printer & Scanner installation
Network security,Firewall configuration, Manage anti-virus Software
Providing technical support across the company
provide support, including procedural documentation and relevant reports
test and evaluate new technology
Conduct electrical safety checks on computer equipment.
Provide operational training to client site location staffs in case of any specific requirement
Manage Video conferencing tools, Remote controlling Manage, Trouble shooting. Video conferencing Hardware & Software installation and Configuration.
Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
Managing & Controlling CCTV System in our Organization 1
Maintaining,troubleshooting and repairing assigned CCTV Cameras(Analog & IP Based) with through vendor
Vendor management including third party statement of work
Follow up with IT Companies/person for web development, management and marketing projects.
Ensure Security Of Data, network access and backup system
Planning, Developing and Implanting IT Budgets
CURRICULUM VITAE
TECHNICAL SKILLS
Operating Systems for computers:
Very well familiar with operating system in
Windows XP, Windows 7/8/10, Linux. Also
knowledge about MS office 2007-2013.
Computers Hardware Skills:
PC maintenance and Troubleshooting.
Hardware/ Driver installation Updating.
Desktop Support Skills:
OS installation: Win XP, Win Vista,
Windows 7 And 8. Assembling, hardware up-
gradation troubleshooting, Windows
maintenance, dual booting, upgrade update
the windows. Printer installation and
troubleshooting, Antivirus update & virus
protection, Scanner configuration &
troubleshooting, troubleshooting of hardware
and O/S, Basic Networking, Map drive, Data
sharing, Remote desktop and Remote
assistance, Wireless Networking, Networking
in Domain environment, User Profiles Backup
and Restore. Sharing folder, sharing device
Printer.
Networking Skills:
Well familiar with LAN, WAN, TCP-IP, DNS, IP
addressing, Basic Networking, peer to peer,
Data sharing, TCP/IP Configuration, Smooth
running internet, Maintenance, Networking in
Domain environment, &troubleshooting,
Cabling, patching, and LAN troubleshooting, IP
addressing and sub netting, Routing concepts,
Sound knowledge of routing protocols - RIP
V1/V2, OSPF, IGRP and EIGRP, Basic
Configuration and monitoring of Cisco
Routers. Network Security, Firewall
Configuration,Windows server 2012 r2
Installation and configuration,Various CCTV
camera types both Analog & Digital IP systems
installation, Reporting on the status of CCTV
Control system
Programming Skills:
Well conversant with
programming in high level programming
in C, programming in C++, building Web
Pages using HTML, CSS with PHP
Scripting and JavaScript. Complete
programming in Java.Asp.net, VB.net.
Database & Server:
Familiar with Databases ORACLE 9i, MS-
ACCESS, SQL-SERVER 2000/2005and Apache
Server.
TRS Staffing India PVT LTD, Gurgaon-Haryana as IT Resident Engineer (Hardware
& Networking) since Aug 2017 To Feb 2020
Client side, RICOH INDIA LIMITED, NEW DELHI, Site Address is Sabarkantha District institute of Education and Training, Idar, Dist.- Sabarkantha, Gujarat. (ICT & ERNET SVC Project)
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
troubleshoot system and network problems, diagnosing and solving hardware or software faults
Coordination with OEMs / Bidder Terms & TAC for logging and resolution of the system problem to maintain the SLA terms
provide support, including procedural documentation and relevant reports
test and evaluate new technology
conduct electrical safety checks on computer equipment.
Provide operational training to client site location staffs in case of any specific requirement
Manage Video conferencing tools, Remote controlling Manage, Trouble shooting. Video conferencing Hardware & Software installation and Configuration.
Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
Managing & Controlling CCTV System in our Organization
maintaining, troubleshooting, and repairing assigned CCTV cameras (Analog & IP Based) with through vendor
Fourth Dimension Solutions LTD, Delhi as IT Project Engineer (Hardware & Networking) since Oct 2016 To Aug 2017.
Client side, RICOH INDIA LIMITED, NEW DELHI, Site Address is Sabarkantha District institute of Education and Training, Idar, Dist.- Sabarkantha & Patan District institute of Education and Training, Dist.-Patan Gujarat. (ICT & ERNET SVC Project)
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
troubleshoot system and network problems, diagnosing and solving hardware or software faults
Coordination with OEMs / Bidder Terms & TAC for logging and resolution of the system problem to maintain the SLA terms
provide support, including procedural documentation and relevant reports
test and evaluate new technology
conduct electrical safety checks on computer equipment.
Provide operational training to client site location staffs in case of any specific requirement
Manage Video conferencing tools, Remote controlling Manage, Trouble shooting. Video conferencing Hardware & Software installation and Configuration.
Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express) JRIT Himmatnagar as COMPUTER LAB CO-ORDINATOR since April 2016 To Sept 2016
Assisting Instructors in maintaining discipline in the computer laboratory
Demonstrating students on how to login on computers and start needed applications
Guiding students on creating folders, password, and saving files
Maintaining computers and other laboratory equipment in working condition
Operating computer, scanner, printer, copiers, and other software applications
Taught students in using MSOffice suite and other software applications
Maintained and troubleshot microcomputer units and network problems
Uses office equipment such as a personal computer, photocopier, laser printer and scanner.
licenses or hardware requirements and student access to computer labs. DEV INFORMATION TECHNOLOGY PVT LTD, AHMEDABAD as Desktop Support Engineer since Jan 2016 To March2016
Manage Domain environment for two sites through remote support
Manage shared folder and devices through permission
Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
Data Backup of all users,
Local and Network Printer configuration, troubleshooting.
Internet &LAN configuration, troubleshooting
Software troubleshooting update and patch installation AREA OF INTERESTS
Interest to work in project
management.
Interest to work in Hardware
Software & Networking.
STRENGTH/WEAKNESS/ HOBBIES
High sense of Responsibility.
Honest.
Dedication towards the work I involved.
Good learner.
Emotional & Sensitive.
Don't look at time when I involve in
work.
Drawing, Music, Net Surfing, Traveling.
Plying and Watching Games.
EDUCATION / ACADAMIC RECORDS
Sr.
No
School/College Degree Board/University Year of
Passing
Per /
CGPA
1.
SPCE Visnagar, Dist-
Mehsana
BE in IT
GTU Ahmedabad
May 2015
C.G.P.A
6.53
2.
Govt.
Poly.,Himmatnagar
Diploma
In IT
GTU Ahmedabad
July
2012
C.G.P.A
6.06
3.
Gynandeep
Vidhyalaya,At&Po
Shobhasan
SSC
GSHEB
Gandhinagar
March
2009
76.92 %
DECLERATION
I here declare that the above mentioned information is authentic and true to the best of my knowledge.
Date: Signature
Place: Amit V. Patel
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