Technician Customer

**-** ****** ***** ****

Queens Village, NY *****

Cell: 646-***-****

Email: **********@*****.***

Guims Toussaint

Objective

•Driven highly motivated, and seeking a position with a dynamic organization that welcomes initiative and dedication.

Professional Experience

Network Technician–Time Warner Cable, New York, NY 2004–

•Survey/Install and troubleshoot: High-Speed Data Circuits, Phone, Video services. Complete audits, signal, leakage tracking, tracing. Serviced coaxial, fiber data and twisted pair phone cables integrating video, data, and telephone service into new and existing commercial wiring. Utilized various testing equipment to troubleshoot and repair problems. Measured signal strength at FFT Taps and fiber patch panels at customer's terminal boxes.Repaired and replaced worn components to ensure acceptable signal strength. Ensured top quality troubleshooting and customer satisfaction

•New installations, underground installations, additional outlets, moves, pre-wires & post-wires, surveys, troubleshooting. Grounding, audits, signal, leakage tracking, tracing, converters retrievals, relocates. Ensured top quality installation and customer satisfaction.

•Repairing High-Speed Data, Phone, Video services. Troubleshooting picture quality and customer equipment. Measure signal strength at FFT Taps and at customer's terminal boxes. Repaired and replaced worn components to ensure acceptable signal strength. Ensured top quality service and customer satisfaction.

•Installing class leading video, data and business class phone

•Provide exceptional support in all aspects in the company

Caporal–United States Marine Corps,Long Island, NY and Kaneohe Bay,HI 1996– 2004

•Supervised young marines

•In charged of military equipment and of sleeping quarters for marines

•Assisted with keeping unit ready for mission and with daily trainings

•Handled weapons and ammunitions

Education

Queens Borough Community College, Queens NY 2000-2001

Liberal Arts

CompTIA, New York NY

A+ Certification

Certificate of Achievements, Queens NY 2018

Fiber optic fusion splicing

Corning/ ST SC LC&MT-RJ connectors

Jones/NCTI Certification Of Graduation

Fiber Testing & Maintenance

Fiber Install and Activate

System Technician

Service Technician

Installer Technician

Skills:Microsoft Windows XP, Windows 7 and Windows 10. Fiber Optic Fusion Splicing.

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