Crisanta E. Duran
#*** ****. ******** ******* ****
Philippines, 3000
Email: ****.*****@*****.***
Mobile No: +63-961-***-****
PERSONAL PROFILE
Skilled and diligent in work with knowledge of handling multiple tasks at once. Experience in Hospitality Industry, Selling and Supermarket. EDUCATION
Associate in Computer Science
Systems Technology Institute (S.T.I.),1999
WORK EXPERIENCE
Oct 26, 2018 - Feb 20, 2020
Royal Restaurant /ABC Supermarket
Kabul, Afghanistan
Supervisor
Responsible for Receiving and ordering of stocks.
Waitress / Cashier
Customer service.
Providing all items/products are available.
Opening and closing the system.
Quality Supervisor ( ABC Supermarket)
Oct 2,2014 – Sept 27, 2018
Starbucks
Dubai, UAE
Shift Supervisor
Responsible on explaining the company promotions to the staff.
Receiving / ordering of warehouse.
Closing the systems and sending paper works to area lead.
Train newly hired Partners.
Assisting customers’ need.
Cashier.
May 09, 2011 - Oct 1,2014
Potbelly Sandwich Shop
DXB Int’l Airport T1, UAE
COMMI I / Certified Trainer
Restock food line, chips and cooler.
Work in multiple stations such as Load, Dress, Prep, Cash and Front.
Assisting customers need and effectively handle customer complaints. Restaurant Supervisor
CARRER OBJECTIVES
A flexible and organize detail-oriented,
performance-driven professional with
demonstrated strengths in sales,
suggestive selling and ordering.
KEY SKILLS
Self-motivated
Ability to work in pressured
environment
Good communication skills
Trustworthy
Hardworking
Computer Literate
Flexible and willing to learn
more and to be trained
COMPUTER SKILLS
Grip on : MS Office
( Word)
PERSONAL INFORMATION
Date of Birth: April 16,1981
Age: 38
Nationality: Filipino
Marital Status: Single
POSITION APPLYING FOR
Responsible in expediting SOP in the store.
September 02, 2008 - May 20, 2009
Eddie and Aida’s Store & Gen., Mdse.
San Vicente Malolos Bulacan
Sales Lady
Suggesting new arrivals.
Checking of stocks and inventory.
Handles customers complaints and making sure it is solved.
Arranging displays item.
September 01, 2005 - June 16, 2006
Welkin Data and Manpower Services Inc.
Libis Binangonan, Rizal
Data Encoder
Responsible for documents update.
Making sure that the details are encoded correctly in the system.
Verify entries work.
Computing of daily productions.
December 08,2003 - May 08, 2004
Supersale Club Inc.
North Edsa, Quezon City
Cashier
Endorsing customer items.
Responsible for company promotions and informing the customers about it.
Inventory checking.
Knowledgeable in processing card and cash transaction. June 24, 2002 - December 24, 2002
S.M Star Appliances Center
S.M. North Edsa, Quezon City
Cashier
Handles incoming and outgoing calls.
Responsible for verification and approvals of credit cards.
Guided and helped the customers.
CONCLUSION
The above mentioned statements are true to the best of my knowledge and belief and I look forward to the very challenging assignment in your organization, given an opportunity to utilize my talent and enhance my knowledge application
Ms. Crisanta E. Duran
ACHIEVEMENTS
February 2020
Certificate of Appreciation
ACCL International
Kabul, Afghanistan
February 2020
Certificate of Excellence Performance
ABC/Royal Restaurant
Kabul, Afghanistan
October 2016
M.U.G Award
Starbucks
Al Ghadeer Tower
July 2014,
Best Certified Trainer Q2
Potbelly Sandwich Shop
Dxb Airport T1
May 2014 / Nov 2013
Employee of the Month
Potbelly Sandwich Shop
Dxb Airport T1
February – April 2004
Perfect Attendance
Supersale Club Inc.
North Edsa, Quezon City
1997
Duty Award (C.A.T )
Marcelo H. del Pilar High School
Sta. Isabel Malolos, Bulacan
CHARACTER REFERENCE
Mahmoud Aziz
Potbelly Sandwich Shop
Manager
Anil Bohra
Starbucks
Supervisor
Walid Ibrahim Zanaty
Starbucks
Assistant Manager