VMware System Engineer

Kacey Hutton

*******@*****.***

Orlando, FL 407-***-****

SUMMARY

Experienced System Engineer Leader adept in carefully diagnosing and assessing issues, and offering real viable solutions. Expertise in setting up and maintaining systems as well as diagnosing and troubleshooting technical issues for internal/external clients.

EXPERIENCE

Ravago Americas, Maitland FL 2021

System Engineer 04/2016 to 04/2020

Supported over 450 virtual/physical servers on a multi-domain environment.

Installed, Configured and managed VMware VSphere (6.x) Environment.

Utilized VMware vCenter to managed, installed and configured servers.

Installed and configured VMware Skyline Advisor.

Configured vROPs to monitored alerts and troubleshoot system health issues related to vSphere.

Installed, configured, and deployed Symantec and Bitdefender Endpoint Solution Server to provide security for Servers/ Laptop and PCs.

Installed new servers and configured hardware, peripherals, services, settings, directories, storage, etc.

Deployed Disaster Recovery system using VMware Site Recovery Manager (8.x) .

Created, managed and maintained Veeam Backup and Replication environment for both on-prem and offsite backup using Dell Data Domain (DD6800).

Oversaw and implemented storage (Dell Compellent: SC9000 and SC4020) systems .

Implemented strategies to manage the frequency of package/patch application and coordinate activities with other technical personnel and IT managers.

Maintained the Citrix Virtual Desktop Infrastructure Environment (Citrix 7.x).

Configured and managed Microsoft services on a multi-domain environment; Active Directory, DNS, DHCP, Group Policy, and Print service (Server 2003, 2008R2, 2012R2, 2016, 2019).

Managed Microsoft Office/Exchange 2013 and 2016 users and mailboxes creation through the exchange server and Office 365 (Exchange Online).

Collaborated with other engineers to review and validate understanding of customer`s requirements and translate initial scope into actionable items.

Lockheed Martin, Orlando FL 2021

System Engineer 09/2014 to 04/2016

Managed a team of 5 associates.

Backup and restored network data with Veritas Backup Exec.

Successfully distribute packages using existing SCCM environments.

Application and system testing (QA and DRC).

Configured Microsoft Systems Center Operations Manager to monitor and audit systems in multiple AD Domains and Forests.

Responsible for building, upgrading and configuring Window Server 2012 servers and patching them to current levels.

Designed, implemented, and managed DEV & UAT server environments for various Application Development Management groups using VMware and Hyper-V

Performed installation, configuration and troubleshooting for clients; utilizing Microsoft applications and Lockheed Martin Proprietary Software (ALIS).

Managed Windows network (users, computers, printers, etc.) with Active Directory.

Creating installation manuals and detailed sets of instructions for system users.

Provided out of hours support for escalated customers that are experiencing OS, deployment and hardware issues.

Involved in the resolution of system, hardware, software and infrastructure problems.

Configured, monitored, maintained and troubleshooted Exchange server and associated technologies for Email data transport (Anti-SPAM, DNS, DHCP, LDAP, SMTP, etc.) and OWA (Outlook Web Access).

ConvergEx, Orlando FL

System Administrator 12/2005 to 09/2014

Responsible for front and backend technology for company sites which include: London, Hong Kong, Orlando, San Fran, Bermuda, NJ, and NYC.

Created and maintained user account and groups for new and existing employees using Active Directory.

Installed, maintained and deployed various Operating Systems to multiple hardware platforms.

Administered Microsoft Windows Servers, Microsoft Workstations, and network security devices for 350 users .

Responsible for hardware and software applications for workstations, servers, and network data communications.

Collaborated with Tier 2 and 3 support to analyze application bugs, defects, and system enhancements.

Builded and maintained VMware and Hyper-V virtual test environment for developers.

Served as the administrator, deploying new software and running updates to end-users using SCCM.

Worked with other team members migrating Windows XP to Windows 7 using SCCM and Microsoft Deployment Toolkit (MDT).

Monitored SCCM platform health and mitigated issues as needed.

Monitored and maintained daily system backups.

Responsible for applying security patches to servers and desktops.

Installed, upgraded and configured Microsoft and in-house applications to internal and external clients.

Performed daily system monitoring, verifying the integrity and availability of server and desktop resources

Create internal SharePoint site to: Managed employee’s project status, tracked business development opportunities and managed software bugs and fixes.

EDUCATION

Computer/Virtualization

New Horizon Computer Learning Center, Orlando FL

Masters of Business Administration

University of Phoenix

Bachelor of Science, Electrical Engineering

University of Central Florida, Orlando FL

TECHNICAL SKILLS

VMware

IIS/PHP/SQL

Exhange Server

Windows Server 2012,2016,2019

Windows 10

VPN/FTP/DHCP/WINS/DNS

LAN/WAN

TCP/IP

CSS/JavaScript

SCCM/SCOM

HTML/CITRIX

Hyper-V

Active Directory

SharePoint

MS Project

MS Office Suite

MacAfee ePolicy virus

Symantec Antivirus

Proofpoint Email Security

Adobe pro

BitLocker

Bitdefender

Ethernet

PROFESSIONAL TRAINING

Mware vSphere: Install, Configure, Manage (v6.5 and v6.7)

Deploy and Manage Citrix XenApp/ XenDesktop (v7.6)

Microsoft Azure Administrator (AZ-104T00)

Veeam Backup and Replication (v9.5u4b)

Dell EMC Compellent Storage Array (SC9000 and SC4020)

Dell EMC Data Domain Protection Storage (DD6800)

CERTIFICATION

ConvergEx Certifications: Management, Anti Money Laundering, Ethics Operations for Professionals and Insider Trading

Lockheed Martin Certifications: Cyber Security, ITC Live Export-Import Briefing, Insider Trading, Sensitive Information and Intl Training

Ravago Americas: VMware Certification (VCA), Microsoft Azure course certificate of completion,Citrix XenApp / XenDesktop course completion certificate,Veeam Backup and Replication course completion certificate.

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