Manager Sccm
Resume:
Hari G.Kishan
Mobile: +91-918*******
Email: ***********@*******.***
PROFESSINAL SUMMARY:
Possess over 14 years of experience specifically in the (SCCM) System Center Configuration Manager,desktop management, patch management and Vulnerability Management.
CORE COMPETENCIES:
Good Experience in Design and Architecture for Implementing Large and Medium Scale SCCM 2012 and Current Branch infrastructure.
Comprehensive knowledge of Vulnerability Management using Rapid7 scanning tool.
Good Experience in Operating System Deployment & desktop migrations.
Understanding client’s needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules.
Understanding business and existing IT environment and involve in system design, integration, migration and maintenance.
Expertise in spearheading the initiatives while ensuring delivery of projects within the time and cost parameters.
Ability to communicate professionally with customers with strong customer service skills.
PROFESSIONAL EXPERIENCE:
Organization: Trianz Holidings Pvt Ltd.
Client : Jacobs Engineering
Project : SCCM Support.
Technology : CB 1902
Duration : Dec 2019 to June2020.
Worked as SCCM Sr Technical lead to mataining SCCM Infrastructure and Vulnerability Management.
Perform vulnerability scanning using Rapid7 and share the findings with stakeholders
Finding the Vulnerability on around 2000 Window Servers, rectify and mitigate the attack takes place, simultaneously Patch them.
Upgrdation of a new version console update from CB 1902 to CB1910.
Installing new DP’s in environment and make sure that 100% compliance of all applications in newly installed DP.
Managed Microsoft SCCM deployments in a large-scale global environment of 40,000+ users and 2000 servers oversaw deployments of large and complex applications targeted for mass depolyments
Daily BAU activities
Exploring Azure IaaS, PowerShell
Organization: UST Global International pvt ltd.
Client : Autodesk
Project : SCCM Support.
Technology : SCCM 2012 SP2, CB1710 and CB 1902
Duration : Sep 2018 to Dec 2019.
Worked as SCCM and Vulnerability Management Infrastructure Specialist with UST Global pvt ltd.
Upgrdation of a new version console update from 1810 to 1902 SCCM Current Branch.
Perform vulnerability scanning using Rapid7 and share the findings with stakeholders.
Finding the Vulnerability on around 1400 Window Servers, rectify and mitigate the attack takes place, simultaneously Patch them.
Provide Vulnerability detailed description and patches are to development team
Well versed with Rapid7 scanning tool, performing Operating system level vulnerability assessment and sharing up reports and discussing and making risk advisors aware of the
vulnerabilities and risks that can be taken and the one's that can be mitigated.
Preparation of monthly Security upadtes Advisory report for Server management and Workstation management patching process documents.
Configured Server management and workstation management patching process and created documention
Implemented new version of the Product to enhance the features like third party patch management
Provide the technical Support to teams
Created Configuration Baseline for mulitpule requirements.
Creating and upgrdation applicaltion packages with MSI and rollout globally.
Responsible for improving Security Patch Compliance and package distribution percentage.
Build Custom SQL Queries to get the custom Reports as per the Business need
Resolve all critical infra and operational issues. Working with CloudPC team/ Device Mangement Services team/ Production team /Engineering team to meet business Goals.
Organization: Softtek pvt ltd.
Client : Budweiser, Anhuser-Bush.Inc
Project : SCCM Support.
Technology : SCCM 2007 SP2 and SCCM 2012 R2
Duration : Dec 2017 to May 2018.
Worked as SCCM Technical Specialist with Softtek Services.
Handling health of 1 CAS, 4 primary and 61 DPs in environment globally.
Troubleshooting replication related sync issues between Central site and Primary sites.
Troubleshooting Content deployment failed in DPs.
The compliance status and troubleshoot the issue patch installation failed in large number of client machines.
Installing and Configuring 2012 SCCM DPs.
Troubleshooting Software Updates deployment & software distribution issues and Client Installation
Monthly disuccs with Security Vulnerability Analisys team to search for new updates for environment and download create new Update groups.
Organization: Hitachi Consulting Software Services.
Client 1 : Hitachi CC, Hitachi Rail Europe
Project : SCCM Implementation and Support.
Technology : SCCM CB 1606
Duration : Jan-2016 to Aug 2017.
Worked as SCCM Sr.Consultant with Hitachi Consulting software Services.
Designed LLD and HLD documents and Implemented for Hitachi Consulting project with CB 1606 Stand-alone Primary Site hierarchy
Designing the Architecture based on customer requirement.
Microsoft team reviewed HLD/LLD documentation on Implementation and configured components with Microsoft RAP Services ( Microsoft Risk Assessment Program) tool and given good feedback.
SCCM Upgraded from base version CB1606 to Current Branch 1610.
Configured and Integrated between SCCM and SCVMM for deploying fabric updates for Hyper- V host machines through SCVMM console.
Created Security/Critical baselines to deploy fabric updates for Hyper-V host machines.
Created VHD image template through Configuration Manager for use with Virtual Machine Manager(SCVMM).
Monitor the Site status across the hierarchy for site status updates and make sure all components are running without errors.
Troubleshooting the escalations handeld from varies project of SCCM,WSUS,Windows Server & clients
Troubleshooting Software Updates deployment & software distribution issues and Client Installation
Creating Process document for the project & KT to the other team member on various topics related to SCCM.
Customer interaction to explain the pros/cons of various features & process/practices to follow.
Installing & configuring server on windows 2008, 2012 Servers and Hyper-V Creating the VMs for require Clients and installed required applications.
Creating Task sequence and deployed the Operating Systems
Creating Customized OSD as per Client requirements & Troubleshooting issues related to patch deployment
Handled escalation calls for Software Deployment, Patch related Issues and PXE boot issues
Managing and maintaining active directory objects and attributes.
Experience in Monitoring tool like HEMS, Assure Service Desk, M.watch tools, BMC Remedy.
SCOM 2012, managing alerts, troubleshooting
Working in Priority Incident, RFCs, Problem and Change management calls & resolving various issues.
Organization: Mindtree Ltd. (Bangalore)
Client 1 : adidas Group
Project : SCCM Support.
Technology : SCCM 2012 SP1
Duration : Dec-2010 to Jan-2016
Monitoring health of 1 CAS, 3 primary and 140 DPs in environment globally.
Following the periodic checks in SCCM environment as per shift, daily, weekly and monthly.
Handling tickets assigned via BMC ticketing system and solve the tickets with in SLA time.
Importing and migrating applications from pre-prod environment to prod environment and make them available for service desk team to install in users machines as per requests.
Troubleshooting application deployment issues in client machines.
Troubleshooting remote control issues in SCCM.
Troubleshooting various issues on SCCM client agent and deploying SCCM client agent to required systems to ensure 95% client compliance in environment.
Creating custom collections for application and client agent deployments.
Creating custom/complex reports in SCCM as per client requirements.
Applying patches to fix bugs and enhance features in SCCM server.
Troubleshooting PXE and task sequence issues during OSD.
Trouble shooting content distributing issues, site replication issues and MP communication issues.
Installing new DP’s in environment and make sure that 100% compliance of all applications in newly installed DP.
Standardizing environment by creating proper IP subnet boundaries and boundaries groups in SCCM.
Standardizing environment by creating collections as per the region globally.
Supported third party tool called “Software Central” and it integrated with SCCM server mainly used for service desk team.
Trouble shooting issues in Software Central side and make sure that Software Central is up to date to enhance features and fix bugs.
Creating SOP’s and posting blogs and given training to service desk teams periodically for good productivity.
Client 2 : Mindtree CIS and Gogo Infra
Project : Imaging and desktop transformation.
Technology: SCCM 2007 R2 and SCCM 2012 SP1
Windows 7 x86 and x64 image creation with all standard applications and with custom settings as per client requirements.
Custom task sequence creation for both XP to Windows 7 migration scenario and bare metal scenario as per client requirements.
Performed UAT thoroughly after testing both image and task sequences and released them to production deployment.
Migrating XP to windows 7 globally as per site, troubleshooting and fixing issues while migration.
Provided Offline DVD’s for both scenarios to deploy OS in remote locations.
Standardizing the applications in all client machines in the environment.
Troubleshooting and fixing application deployment issues in client machines.
Deploying SCCM client agent to all machines and ensure 95% client compliance in environment.
Organization : Lumen21 Infoserv P. Ltd
Project : Imaging and desktop transformation
Technologies : Windows Administration
Duration : Feb 2010 to Sept 2010
Maintaining all OS images (Ghost and ISO) and applications repositories
Resolving user problems with in SLA and updating Sales force with Solution details.
Ghosting from Image to Disk and Disk to Disk & Network ghost.
Coordination With all vendors of the HP and Dell client.
Primary Point of contact for all Desktop, Server and network related issues.
Installing software packages based on user requirements.
Managing Active directory users & maintenance
Configuring and troubleshooting various desktop related issues
Monitoring servers from the defined daily checklist
Monitoring the compliance report for both servers and workstations and action taken
for non-compliance machines
Organization : Synoro Technologies Ltd
Project : Windows Administrator (Server 2008, Windows XP)
Duration : June 2007 to Feb 2010
Maintaining AD, DNS, DHCP.
Creating and administration AD users as and when required.
Hardening OS on member servers and desktops.
Installation, maintenance & troubleshooting of Windows XP machines.
Desktop troubleshooting OS & H/W, installing virtual machines using Hyper-v.
Asset management & maintaining inventory.
Configuration & Installation of MS Outlook.
Coordinating with hardware vendors for desktop and server related issues.
Norton Ghost images preparation for different desktops and installing the OS through Ghost images.
Troubleshooting network connectivity problems like LAN & Internet.
Managing and Maintaining Sonic wall security gate way appliance.
Configuring roaming profiles for trainee users for seamless user experience.
PROFESSIONAL CERTIFICATIONS
MICROSOFT:
Microsoft Certified Professional in System Center Configuration Manager 2012(70-243).
Microsoft Certified Professional MCP ID: 5743323
ITIL® V3 Foundation
PROFESSIONAL ACHIEVEMENTS:
Sparkle Award for designing and implementation of SCCM 1606 and upgrading the internal infrastructure in Hitachi Counslting.
Pat on Back award in Mindtree Ltd within 9 months of joining for being a good team player.
Samurai Award in Mindtree Ltd for migrating SCCM 2007 to SCCM 2012.
Hats off Award from Adidas onsite team for achieving extraordinary results.
Received many Appreciation mails from customers for resolving the issues within the time line.
EDUCATIONAL DETAILS:
Bachelor of Commerce from Dr. B. R .Ambedker Open University, Hyderabad
Intermediate from Board of Intermediate Education.
SSC from Board of Secondary School Education.
OPERATING SYSTEMS:
Servers: Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Clients: Windows XP
Windows 7
Windows 8
Windows 8.1
PERSONAL PROFILE:
Date of Birth : 01-06-1976
Gender : Male
Nationality : Indian
Languages Known : English, Hindi, Kanada & Telugu.
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