Hari G.Kishan

Mobile: +91-918*******

Email: ade780@r.postjobfree.com

PROFESSINAL SUMMARY:

Possess over 14 years of experience specifically in the (SCCM) System Center Configuration Manager,desktop management, patch management and Vulnerability Management.

CORE COMPETENCIES:

Good Experience in Design and Architecture for Implementing Large and Medium Scale SCCM 2012 and Current Branch infrastructure.

Comprehensive knowledge of Vulnerability Management using Rapid7 scanning tool.

Good Experience in Operating System Deployment & desktop migrations.

Understanding client’s needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules.

Understanding business and existing IT environment and involve in system design, integration, migration and maintenance.

Expertise in spearheading the initiatives while ensuring delivery of projects within the time and cost parameters.

Ability to communicate professionally with customers with strong customer service skills.

PROFESSIONAL EXPERIENCE:

Organization: Trianz Holidings Pvt Ltd.

Client : Jacobs Engineering

Project : SCCM Support.

Technology : CB 1902

Duration : Dec 2019 to June2020.

Worked as SCCM Sr Technical lead to mataining SCCM Infrastructure and Vulnerability Management.

Perform vulnerability scanning using Rapid7 and share the findings with stakeholders

Finding the Vulnerability on around 2000 Window Servers, rectify and mitigate the attack takes place, simultaneously Patch them.

Upgrdation of a new version console update from CB 1902 to CB1910.

Installing new DP’s in environment and make sure that 100% compliance of all applications in newly installed DP.

Managed Microsoft SCCM deployments in a large-scale global environment of 40,000+ users and 2000 servers oversaw deployments of large and complex applications targeted for mass depolyments

Daily BAU activities

Exploring Azure IaaS, PowerShell

Organization: UST Global International pvt ltd.

Client : Autodesk

Project : SCCM Support.

Technology : SCCM 2012 SP2, CB1710 and CB 1902

Duration : Sep 2018 to Dec 2019.

Worked as SCCM and Vulnerability Management Infrastructure Specialist with UST Global pvt ltd.

Upgrdation of a new version console update from 1810 to 1902 SCCM Current Branch.

Perform vulnerability scanning using Rapid7 and share the findings with stakeholders.

Finding the Vulnerability on around 1400 Window Servers, rectify and mitigate the attack takes place, simultaneously Patch them.

Provide Vulnerability detailed description and patches are to development team

Well versed with Rapid7 scanning tool, performing Operating system level vulnerability assessment and sharing up reports and discussing and making risk advisors aware of the

vulnerabilities and risks that can be taken and the one's that can be mitigated.

Preparation of monthly Security upadtes Advisory report for Server management and Workstation management patching process documents.

Configured Server management and workstation management patching process and created documention

Implemented new version of the Product to enhance the features like third party patch management

Provide the technical Support to teams

Created Configuration Baseline for mulitpule requirements.

Creating and upgrdation applicaltion packages with MSI and rollout globally.

Responsible for improving Security Patch Compliance and package distribution percentage.

Build Custom SQL Queries to get the custom Reports as per the Business need

Resolve all critical infra and operational issues. Working with CloudPC team/ Device Mangement Services team/ Production team /Engineering team to meet business Goals.

Organization: Softtek pvt ltd.

Client : Budweiser, Anhuser-Bush.Inc

Project : SCCM Support.

Technology : SCCM 2007 SP2 and SCCM 2012 R2

Duration : Dec 2017 to May 2018.

Worked as SCCM Technical Specialist with Softtek Services.

Handling health of 1 CAS, 4 primary and 61 DPs in environment globally.

Troubleshooting replication related sync issues between Central site and Primary sites.

Troubleshooting Content deployment failed in DPs.

The compliance status and troubleshoot the issue patch installation failed in large number of client machines.

Installing and Configuring 2012 SCCM DPs.

Troubleshooting Software Updates deployment & software distribution issues and Client Installation

Monthly disuccs with Security Vulnerability Analisys team to search for new updates for environment and download create new Update groups.

Organization: Hitachi Consulting Software Services.

Client 1 : Hitachi CC, Hitachi Rail Europe

Project : SCCM Implementation and Support.

Technology : SCCM CB 1606

Duration : Jan-2016 to Aug 2017.

Worked as SCCM Sr.Consultant with Hitachi Consulting software Services.

Designed LLD and HLD documents and Implemented for Hitachi Consulting project with CB 1606 Stand-alone Primary Site hierarchy

Designing the Architecture based on customer requirement.

Microsoft team reviewed HLD/LLD documentation on Implementation and configured components with Microsoft RAP Services ( Microsoft Risk Assessment Program) tool and given good feedback.

SCCM Upgraded from base version CB1606 to Current Branch 1610.

Configured and Integrated between SCCM and SCVMM for deploying fabric updates for Hyper- V host machines through SCVMM console.

Created Security/Critical baselines to deploy fabric updates for Hyper-V host machines.

Created VHD image template through Configuration Manager for use with Virtual Machine Manager(SCVMM).

Monitor the Site status across the hierarchy for site status updates and make sure all components are running without errors.

Troubleshooting the escalations handeld from varies project of SCCM,WSUS,Windows Server & clients

Troubleshooting Software Updates deployment & software distribution issues and Client Installation

Creating Process document for the project & KT to the other team member on various topics related to SCCM.

Customer interaction to explain the pros/cons of various features & process/practices to follow.

Installing & configuring server on windows 2008, 2012 Servers and Hyper-V Creating the VMs for require Clients and installed required applications.

Creating Task sequence and deployed the Operating Systems

Creating Customized OSD as per Client requirements & Troubleshooting issues related to patch deployment

Handled escalation calls for Software Deployment, Patch related Issues and PXE boot issues

Managing and maintaining active directory objects and attributes.

Experience in Monitoring tool like HEMS, Assure Service Desk, M.watch tools, BMC Remedy.

SCOM 2012, managing alerts, troubleshooting

Working in Priority Incident, RFCs, Problem and Change management calls & resolving various issues.

Organization: Mindtree Ltd. (Bangalore)

Client 1 : adidas Group

Project : SCCM Support.

Technology : SCCM 2012 SP1

Duration : Dec-2010 to Jan-2016

Monitoring health of 1 CAS, 3 primary and 140 DPs in environment globally.

Following the periodic checks in SCCM environment as per shift, daily, weekly and monthly.

Handling tickets assigned via BMC ticketing system and solve the tickets with in SLA time.

Importing and migrating applications from pre-prod environment to prod environment and make them available for service desk team to install in users machines as per requests.

Troubleshooting application deployment issues in client machines.

Troubleshooting remote control issues in SCCM.

Troubleshooting various issues on SCCM client agent and deploying SCCM client agent to required systems to ensure 95% client compliance in environment.

Creating custom collections for application and client agent deployments.

Creating custom/complex reports in SCCM as per client requirements.

Applying patches to fix bugs and enhance features in SCCM server.

Troubleshooting PXE and task sequence issues during OSD.

Trouble shooting content distributing issues, site replication issues and MP communication issues.

Installing new DP’s in environment and make sure that 100% compliance of all applications in newly installed DP.

Standardizing environment by creating proper IP subnet boundaries and boundaries groups in SCCM.

Standardizing environment by creating collections as per the region globally.

Supported third party tool called “Software Central” and it integrated with SCCM server mainly used for service desk team.

Trouble shooting issues in Software Central side and make sure that Software Central is up to date to enhance features and fix bugs.

Creating SOP’s and posting blogs and given training to service desk teams periodically for good productivity.

Client 2 : Mindtree CIS and Gogo Infra

Project : Imaging and desktop transformation.

Technology: SCCM 2007 R2 and SCCM 2012 SP1

Windows 7 x86 and x64 image creation with all standard applications and with custom settings as per client requirements.

Custom task sequence creation for both XP to Windows 7 migration scenario and bare metal scenario as per client requirements.

Performed UAT thoroughly after testing both image and task sequences and released them to production deployment.

Migrating XP to windows 7 globally as per site, troubleshooting and fixing issues while migration.

Provided Offline DVD’s for both scenarios to deploy OS in remote locations.

Standardizing the applications in all client machines in the environment.

Troubleshooting and fixing application deployment issues in client machines.

Deploying SCCM client agent to all machines and ensure 95% client compliance in environment.

Organization : Lumen21 Infoserv P. Ltd

Project : Imaging and desktop transformation

Technologies : Windows Administration

Duration : Feb 2010 to Sept 2010

Maintaining all OS images (Ghost and ISO) and applications repositories

Resolving user problems with in SLA and updating Sales force with Solution details.

Ghosting from Image to Disk and Disk to Disk & Network ghost.

Coordination With all vendors of the HP and Dell client.

Primary Point of contact for all Desktop, Server and network related issues.

Installing software packages based on user requirements.

Managing Active directory users & maintenance

Configuring and troubleshooting various desktop related issues

Monitoring servers from the defined daily checklist

Monitoring the compliance report for both servers and workstations and action taken

for non-compliance machines

Organization : Synoro Technologies Ltd

Project : Windows Administrator (Server 2008, Windows XP)

Duration : June 2007 to Feb 2010

Maintaining AD, DNS, DHCP.

Creating and administration AD users as and when required.

Hardening OS on member servers and desktops.

Installation, maintenance & troubleshooting of Windows XP machines.

Desktop troubleshooting OS & H/W, installing virtual machines using Hyper-v.

Asset management & maintaining inventory.

Configuration & Installation of MS Outlook.

Coordinating with hardware vendors for desktop and server related issues.

Norton Ghost images preparation for different desktops and installing the OS through Ghost images.

Troubleshooting network connectivity problems like LAN & Internet.

Managing and Maintaining Sonic wall security gate way appliance.

Configuring roaming profiles for trainee users for seamless user experience.

PROFESSIONAL CERTIFICATIONS

MICROSOFT:

Microsoft Certified Professional in System Center Configuration Manager 2012(70-243).

Microsoft Certified Professional MCP ID: 5743323

ITIL® V3 Foundation

PROFESSIONAL ACHIEVEMENTS:

Sparkle Award for designing and implementation of SCCM 1606 and upgrading the internal infrastructure in Hitachi Counslting.

Pat on Back award in Mindtree Ltd within 9 months of joining for being a good team player.

Samurai Award in Mindtree Ltd for migrating SCCM 2007 to SCCM 2012.

Hats off Award from Adidas onsite team for achieving extraordinary results.

Received many Appreciation mails from customers for resolving the issues within the time line.

EDUCATIONAL DETAILS:

Bachelor of Commerce from Dr. B. R .Ambedker Open University, Hyderabad

Intermediate from Board of Intermediate Education.

SSC from Board of Secondary School Education.

OPERATING SYSTEMS:

Servers: Windows Server 2008

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

Windows Server 2016

Clients: Windows XP

Windows 7

Windows 8

Windows 8.1

PERSONAL PROFILE:

Date of Birth : 01-06-1976

Gender : Male

Nationality : Indian

Languages Known : English, Hindi, Kanada & Telugu.

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