Poulomi Chakraborty LinkedIn: https://www.linkedin.com/in/poulomi-chakraborty-99131a161/

P: 339-***-**** Email: ade6kr@r.postjobfree.com Summary:

• Possess strong expertise in providing efficient business solutions that resulted in an increase in revenue, utmost customer satisfaction, efficacy of operations, and productivity of users

• Strong background working in a customer-facing environment and driving initiatives to improve customer satisfaction

• Possess strong analytical, verbal and presentation skills that help in communicating with the technical team

• Over three years of Data Analysis experience including Data Management, Data warehousing and Data Mining

• Experience with active involvement in Business Analysis processes i.e. Requirement gathering, Requirement Analysis, Creating and estimating user stories, Arranging Scrum events

• Hands on experience working with Data Visualization Tools - Tableau and Power BI, Analytical Tools – R Studio, Python, MS Excel, Data Mining Tools – Informatica PowerCenter, IBM MDM, Informatica MDM Education:

Northeastern University, Boston, Massachusetts. Sept 2018 – March 2020

• Master of Professional Studies in Analytics GPA: 3.9/4.00 West Bengal University of Technology, Kolkata, India Aug 2010 – June 2014

• Bachelor of Technology in Computer Science & Engineering DGPA: 8.5/10 Work Experience

Programmer Analyst Jan 2015 – Aug 2018

Cognizant Technology Solutions Kolkata, India

Project: Horizon Blue Cross Blue Shield of New Jersey July 2015 – Aug 2018

• Served as point-of-contact to direct corporate client in customer related data issues

• Supervised next level support team of 7 people

• Handled ETL job workflow monitoring and ETL job workflow failure issue analysis

• Performed data level remediation and issue fixing for both customer and provider related issues using tools i.e. MDM and ORACLE

• Created landing, staging and base tables in MDM followed by table mapping

• Configured Match Rules in MDM for both exact and fuzzy match and merge

• Executed tokenization process for Fuzzy match strategy on the base objects in MDM

• Prepared and presented monthly statistics reports and presentations in production to the corporate client

• Tracked ticket management and analysis in production Academic Project

Northeastern University, Boston, USA Sep 2018 – Dec 2018 Project: Analyzing worldwide suicide rate

• Collecting data from Kaggle and cleansing data

• Performing exploratory data analysis based on multiple attributes and parameters

• Creating interactive dashboard to compare the suicide rates based on different attributes

• Creating proper documentation to explain the operations and obtained results Academic Project

Northeastern University, Boston, USA Jan 2019 – Mar 2019 Project: Predicting housing prices of King County Washington

• Collecting data from Kaggle and cleansing data

• Generating descriptive statistics of the dataset to understand the attributes better

• Performing exploratory data analysis based on the highly correlated attributes and parameters

• Building Lasso regression model to predict the future housing prices

• Creating project reports and presentation to document the analytical operations and the obtained outcomes Product Innovation Reporting Dashboards Project Management Leadership Data Analysis Data Visualization Machine learning Business Intelligence Business Analysis Scrum Master Agile Waterfall Framework

No Sponsorship Needed Valid Work Authorization Immediate Joiner Academic Project

Northeastern University, Boston, USA Apr 2019 – Jun 2019 Project: Equal pay assessment at Salesforce

• Defining business objectives and preparing business questions

• Collecting data based on the requirement and cleansing the data by performing data mining operation

• Selecting and performing the best suited analytical technique to answer the business questions

• Verifying and interpreting the final outcomes which can be understood by the business and making recommendations

• Making final analytical decisions based on the outcomes of the analysis

• Preparing Key Performance Indicators to evaluate the effectiveness of the final decisions Academic Project

Northeastern University, Boston, USA Sep 2019 – Dec 2019 Project: Analyzing sales of ConMed for Australia

• Performing market research on the medical device manufacturing company ConMed

• Cleansing and mining the sales dataset for Australia provided by ConMed

• Analyzing different product popularity in Australia based on various indicators

• Analyzing revenue growth in sales in Australia over time

• Analyzing stock price trends in ConMed in Australia over time

• Performing exploratory data analysis based on multiple attributes and parameters

• Creating reports for documenting the analytical operations performed properly Academic Project

Northeastern University, Boston, USA Jan 2020 – Mar 2020 Project: Analyzing students’ data of schools of Watertown, Massachusetts

• Cleansing and mining student data provided by the school committee of Watertown, Massachusetts

• Creating interactive dashboard (in Tableau) to compare students’ performance based on various attributes such as gender, ethnicity, English proficiency, etc.

• Performing regression analysis (in R Studio) to analyze the factors that impact students’ grade or performance

• Creating project proposal to explain the scope and objectives of the project

• Creating reports for proper documentation of the analytical operations performed Technical Skills

Documentation Tools: MS Office, SharePoint

Databases: Microsoft SQL Server, MySQL, Oracle

Languages: Java, J2EE, Python, SQL, R Studio

ETL Tools: IBM MDM (Master Data Management), Informatica MDM, Informatica PowerCenter BI Reporting tools: Tableau, Power BI

Methodologies: Waterfall, Agile/Scrum

Modeling Tools: Lucid Chart

Web Technologies: HTML, CSS, AJAX

Project Management Tools: MS Project Professional, ServiceNow Certifications

Certified with SCRUM Master Accredited Certification (SMAC) from International SCRUM Institute

Received certification for completing ‘Python Data Analysis’ on LinkedIn Learning

Received certification for completing ‘Power BI Essential Training’ on LinkedIn Learning

Received certification for completing ‘Learning Microsoft SQL’ on LinkedIn Learning

Received Diploma of Completion from UiPath for successfully completing RPA Starter Course

Received certification for campus associate training program completion in Advanced Java at Cognizant Technology Solution in 2015

Certified on Core Java and J2EE from CMC Academy, India Awards/Achievements

• Received appreciation award for contributing to the ‘Global Project of The Year -2016’ -Horizon BCBSNJ (Blue Cross Blue Shield of New Jersey) in 2016 at Cognizant Technology Solution

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