JACQUELINE A.
MUNOZ
Pomona, CA
ade6ju@r.postjobfree.com
OBJECTIVE
Dedicated and organized Operations Supervisor with 9 years of experience in leading distribution centers by managing labor, productivity and providing excellent service. SKILLS
● KPI/SLA Accountability
● Process Development
● AS400 Knowledge
● Inventory Control
● Shipping/Receiving Functions
● Microsoft Office
● Safety Implementation
● Bilingual
● Forklift Operator: Sit-Down and
Cherry Picker
EXPERIENCE
Operations Supervisor: Shipping/Receiving Department Port Logistics Group 08/2018 – 02/2020
● Manages the daily shipping and receiving activity of finished goods inventory.
● Monitor orders/inventory to prevent product shortages and develop processes to eliminate potential shorts.
● Prepare and maintain departmental budgets using a 4PL lumping service
● Analysis of warehouse practices to develop new procedures to reduce expenses, improve inventory accuracy, efficiency and service.
● Manage, train and direct the activities of all warehouse / logistics personnel to increase throughput.
● Maintain a safe working environment and support safety training/work practices for all associates.
● Perform other statistical analysis, improvement projects and duties as developed and assigned.
● Manage staffing daily for shipping/receiving depending on volume and priorities
● Maintains and verifies department employees’ timesheets for payroll processing. Shipping/Receiving Clerk and Lead Port Logistics Group 04/2016 – 08/2018
● Perform daily yard checks for full and empty containers to report to customer with important information from transit such as: P/Diem dates, stores associated with container, and priority.
● Validate each container against ASN and communicate any discrepancies
● Apply container IDs to pallets to prep for putaway with store names so driver knows what racks to pit merchandise in.
● Account for all LTL deliveries, air shipments, and returns
● Perform QC on returns and report findings to customer
● Prep daily Shipping log for drivers Sign-in, Sign out for records.
● Prep BOL/manifest for the day Stamp date and read loading instructions.
● Give copies of BOL to our associates to prep loads for the day.
● As drivers arrive assign trailer to designated door for loading, also provide photo of already loaded.
● After loaded, verify if our associate scanned all pallets to truck and close BOL and scan to customer.
Processing Lead Port Logistics Group
01/2011 – 04/2016
● Prioritize workload by running a daily shipping log
● Understand compliance by customer in order to apply UCC-128 labels
● Scan and palletize cartons for outbound
● Work with inventory control for shortages
● Maintain a strong UPH collectively in order to meet day’s demand EDUCATION
HS Diploma Canyon View High School
2005-2009
ACTIVITIES
● Head of Safety Committee
o Held monthly meetings to cover safety observations o Implemented preventive safety programs
o Maintained daily housekeeping log in distribution center
● LEAN Training
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