Front Office Assistant

CARRICULUM VITAE

ANJALI GODIYAL

RZ – *** M, RAJ NAGAR PART-II

PALAM COLONY, NEW DELHI– 110077, INDIA

Mobile No:- +91-999*******

Email:- **************@*****.***

CAREER OBJECTIVE

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

EDUCATIONAL QUALIFICATION

Bachelor of Commerce from University of Delhi in the year 2013

10+2 passed from C.B.S.E in the year 2009

10th passed from C.B.S.E in the year 2007

PROFESSIONAL QUALIFICATION

Completed Certificate course in Hospitality,Travel & Customer Service (HTCS) from Frankfinn, Institute of Air Hostess Training Center, Delhi in the year 2011.

Have certificate of Basic Computer Education.

WORK EXPERIENCE

Al Manar Hotel Apartment (Dubai, UAE)

Assistant Front Office Manager

21 February 2018 –08 January 2020

Roseate House Hotel a Bird Group Hotel (New Delhi, India)

Front Office Executive

2 January 2017 - 26 January 2018

The Leela Ambience Hotel & Residences (Gurugram, India)

Front Office Supervisor

05 May 2014 - 23 December 2016

The Oberoi Gurgaon (Gurugram, India)

Tijori Assistant (Tijori is a hotel’s signature shop comes under Front Office)

1 September 2011 – 12 April 2014

Software Knowledge

Opera (PMS)

IDS (PMS)

Professional Summary

As Assistant Front Office Manager skilled in basic Hotel management procedures. Adept at guest relations and resolving customer service issues as quickly as possible. Specialize in anticipating needs as much as possible to minimize guest complaints and inconveniences.

Full knowledge of Reservations, Revenue, Sales and Hotel Operations.

Skills & Strengths

Quick learner and innovative.

Integrity, honesty, flexibility, good energy levels and ability to deal with stress

Easily adaptable to work environment

Ability to work independently, manage time effectively, multi-tasking, and problem solving

Flexible with shift timings & Great Team worker.

Ready to take on new challenges.

Guest satisfaction specialist.

Punctual and Hard Working.

PERSONAL DETAILS

Name Anjali Godiyal

Father’s name Mr. Ranjit Kumar

Date of Birth 30th.Sept.1990

Marital status Unmarried

Language Known Hindi, English & Punjabi

Nationality Indian

Interest Listening to Music,Traveling

DECLARATION

I do here by declare that the above information given by me is true and I am solely responsible for it accuracy.

Thank you

(Anjali Godiyal)

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