Cover Letter
Dear Sir/Madam,
Warm Greetings of the Day
I possess experience of 3 Years 11 Months in Customer Relationship and Sales Department among which I had the valuable experience of working with Design House India Private Limited. Working in Sales and CRM, has helped me to use my knowledge learnt and has also provided opportunity to acquire additional skills such as - team building, team management, planning and formulation of marketing and strategies and policies.
I possess exceptional interpersonal skills, knowledge of market and consumer behavior, experience in estimations, proposals presentations, pre-sales, has an analytical bend of mind and ability to develop strong working relationships inside and outside and Co- operative behavior.
I am interested in Assignments in Customer Relationship that will give me an opportunity to showcase my skills and also acquire new ones. I am eager to associate to expand my opportunities as professional for this role.
Looking forward to discussing the position with you in detail Thank you for your time and consideration
Sincerely
Vaishali Tiwari
Contact No - +91-701*******
KEY SALES & MARKETTING SKILLS
VAISHALI TIWARI
Email Id: ***********@*****.***
Building, Maintaining and Retaining Healthy Business relations with Clients to generate more Business from Existing Clients.
Survey and research of potential clients/customers through net search, tele-conference, email marketing for international market, meetings and other medium. Preparation of Marketing & Business Development material such as Power Point Presentations, Introduction Letters, Proposals etc.
Analysis of data collected and to shortlist the potential clients/customers in accordance with Standard Operating Procedure (SOPs) in place.
Handling Customer queries for their Satisfaction and for Creating New Business Avenues. Analyzing Competitor Activities and Reporting to Related Officers. Increasing Sales through existing Clients using referral method. Design House India Private Limited.- Since January 2018 Customer Relationship Manager
Department- Customer Relatipnship
Responsible For:-
Co-ordinate with customer regarding work properly done by the executives or not. Providing first line customer support by answering queries & resolving their issues, Coordinate with team with focus on excelling business targets & service delivery metrics. Preparing process documents and maintaining the reports/database Coordination with partners for new business services Formulation of Marketing & Business Development Strategy and Policies. Gathering Global Market Knowledge.
Brand Building strategies
Contact the final list of potential clients/customers through all types of medium such as E-mails, Telephonic Calls & Meetings.
Key Skills:-
Ability to understand, manage and interpret customer requirements. Possesses strong management, Negotiation, Relationship building, communication & interpersonal skills.
Skilled in managing team to work within corporate guidelines and motivating them for achieving business as well as individual goals.
Comfortable with fast-paced, motivated and adjusting in all environment and situations. Establishment and growth of Business all over the North India and making the company one of the best among the competitors.
Instrumental in increasing the Revenue of the Vendors by up to 3 times. PROFESSIONAL OBJECTIVE
PROFESSIONAL EXPERIENCE 3 YEARS 11 MONTH
Pinga Solution Private Limited
Sales and Marketing Coordinator- November 2015 – December 2017). Department-Sales and Marketing
Responsible For:-
Establishing good relationship with prospective clients, closures of sales for revenue generation.
Executing sales plans devised by the management / contributing towards the growth of business revenue.
Search of new areas to increase the sales.
All marketing activities with management
Handling client queries.
Handling all the sales team leads & clients
Proper coordination with team executives and various departments. Preparing Marketing plan with the help of team members. Maintaining MIS report on daily basis.
Lead management; record maintaining in data base
Online mailing process.
Preparing Quotations.
In absences of sales employees, solving client Quires. Key Skills:-
Prospecting.
Sales Planning
Market Knowledge
Presentation
Enthusiastic & Energetic
Meeting Sales Goals
YEAR EXAMINATION INSTITUTION/UNIVERSITY
2014 3D Animation(2yr,
Diploma)
Delhi Institute Of Computer Science
2011 XII (CBSE) Shree Thakurdwara Balika Vidyalaya 2009 X (CBSE) Shree Thakurdwara Balika Vidyalaya
Well versed with MS Word, Microsoft Excel, Microsoft PowerPoint & Internet Application.
Father’s Name : Mr. Om Prakash Tiwari
Date of Birth : July 26th, 1994
Marital Stat : Unmarried
Languages : English, Hindi
Address : Mohan Nagar, Ghaziabad
I hereby certify that all the information provided here is correct to the best of my knowledge and belief and I promise to abide by all the norms laid down by your esteemed organization. Place: Noida Vaishali Tiwai
ACADEMIC QUALIFICATIONS
PERSONAL DOSSIERS
DECLARATION