618-***-**** *****************@*****.***
Pharmacy Operations Manager, Clinical Pharmacist, MBA in Healthcare Administration Candidate (2021)
Self-Directed, Innovative, and Patient Care Focused Experienced pharmacist with a progressive background in clinical pharmacy, pharmacy technology and automation, leadership, workflows and best hospital practices. Over the last 20 years. Progressed from a pharmacy technician, pharmacist intern, pharmacist resident, staff pharmacist, night pharmacist, clinical pharmacist, to pharmacy leadership positions. Experience in diverse employment settings which include governmental, military, private for profit, non-profit, international in both hospital and retail settings. The experience has shaped my continuous professional growth and allowed me to adapt pharmacy practice based on the hospital setting, the role employed and the team.
Areas of expertise:
Clinical Pharmacy Pharmacy Practice Models Training & Continuing Education
Pharmacy Technology / Automation Performance Improvement Workflows
Electronic Medical Record Strategic Leadership Productivity Metrics
Clinical Operations Policy Compliance USP 795/797/800
Solution Design & Implementation
Medication Safety Best Practices
Employee Communications Presentations
Performance Review
Team Building - Creates an environment that is positive and motivating; fosters collaboration and teamwork while maximizing personnel's skills.
Quality - Superior aptitude in developing solutions and implementing corrective actions that maximize the pharmacy departments performance.
Professional - High-energy achiever; uses outstanding organizational, communication and correspondence skills to build solid relationships; generates top quality results by demonstrating superior product knowledge; acts with integrity; ensures confidentiality.
Motivating - Dedicated, ambitious, goal-oriented self-starter. Consistently achieve/surpass established goals and objectives. Lead by example.
Strategic Focus – Disciplined and flexible problem-solving approach that balances business objectives with employee needs.
UMASS Memorial Hospital, Worcester, Massachusetts
Clinical Pharmacist Specialist – COVID 19 April 2020 – August 2020
Detroit Field Hospital Detroit, Michigan
Clinical Pharmacy Specialist – COVID 19 March 2020
Al Jalila Children’s Hospital, Dubai, UAE
Interim Director, Clinical Manager, Ops Manager Clinical Pharmacist January 2018 – February 2020
Leader and manager of staff Pharmacist, clinical pharmacists & technicians
Implemented Clinical Pharmacy services
New 797 IV room build; validation, policy and training and workflows
Standardized IV dosing
Filled in for Director of Clinical Support Services
Cerner HIS integration
JCI accreditation
Pharmacy procurement innovations
Physician & nursing orientation and training
Pyxis implementation
Carousel inventory implementation
Policies, procedures & protocols
Authored Clinical Practice guidelines
Lexicomp Formulink implementation
Oncology program implementation
Orientated all hospital personnel to pharmacy services
Implemented Pharmacy Technicians Services
Mach 4 robot overhaul
Clinical rounds implementation
Pharmacy medication discharge Program (Award winner)
TPN Pharmacy program and build with training
Unit dose packaging
Standardize Dosing
Pediatric research committee
Antibiotic Stewardship program
Pharmacist training
EMR Formulary build
Clinical Pharmacist for first Pediatric Kidney transplant in Dubai
Lean processes
Workflow mapping and improvements
Pharmacy contracts
Erx implementation (National electronic, cloud-based insurance system)
Narcotic surveillance implementation
Insurance innovations
Various committees
Hosted Hospital administrations from throughout the region and advised on Pharmacy
Services
Youth outreach activities with different schools in UAE
Kingman Regional Medical Center, Kingman, AZ
Clinical Pharmacist July 2016 to Oct 2017
Order Entry and verification
Automated IV compounding
Rounding
Pharmacokinetic Dosing
Patient Education
Total parental Nutrition
Physician Consults
Antimicrobial Stewardship
Anticoagulation
Medication Reconciliation
Transition of Care
Intervention Documentation
Pediatric & Neonatal Dosing
Decentralized Clinical Pharmacist rotation
Saint Luke's Hospital of Kansas City, Kansas City, MO
Pharmacy Residency 2016
Formal training
Decentralized Model
TPN
Antibiotic Stewardship
USP 797/ IV training, automation, workflows and best practices
Anticoagulation
Order verification
EPIC training
Multidisciplinary team rounds
Clear Lake Regional Medical Center, Webster, TX
Pharmacy Technician 2008 - 2012
Neonatal Intensive Care Unit Task Force
Narcotic Diversion
Pediatric Sterile and non-sterile compounding
Pediatric PO's
NICU, PICU, Nursery & L&D Services
Fingertip glove and media fill testing
Texas Children's Hospital, Houston, TX
Pharmacy Technician 2003 - 2008
TPN Compounding
Sterile and Non-Sterile Compounding
Phaseal closed administration device
Standardize Dosing for IV's
Investigational Drugs Training
Investigation Drugs Compounding
Individualized PO Dosing
Intrathecal Compounding
Revised Large Volume IV Process
Revised Short Stability IV Process
Trainer Sterile and Non-Sterile Process
Oncology, PICU; NICU & Bone Marrow Transplant Satellite Pharmacies
United States Air Force
Pharmacy Journeyman 1999-2003
Supervisor Hospital Inpatient Pharmacy
Supervisor of Hospital Outpatient Pharmacy (2500 Rx’s/ day)
Equivalent duties and authority to a civilian pharmacist (under military law)
Trained all US Air Pharmacy Personnel IV’s (training base for pharmacy)
USP 797 training
Medication Counseling
Medication Procurement
Pharmacy Budget and Finance
Operations
Order verification
Attended codes
Prescription Verification
Drug utilization review
Clinical Pharmacy consults to Physician
Pharmacy and Therapeutics Committee
Order Entry and Drug Interaction Resolution
TPN Order Entry and Compounding
Disaster Preparedness team member
On-Call Duties Responsible for All Pharmacy Services from 7pm to 6am
Adult & Pediatric Services
Doctor of Pharmacy 2016
Texas Southern University COPHS
B.S. Biology 2012
Texas Southern University
Master of Business Administration in Healthcare Management
University of Texas at Tyler (ongoing)
VETERANS ADMINISTRATION LEARNING OPPORTUNITY INTERNSHIP (1 Year)
Michael E DeBakey VA Hospital 800 Hour training
Further Clinical Training
Michael E. DeBakey VA
Family medicine
Interdisciplinary Pharmacist intern rounding with Baylor College of Medicine Physician Team
Medicine Shoppe
Retail Pharmacy
Counseling
Entering and filling prescriptions
Implemented Medication Therapy Management program
Michael E. DeBakey VA
Neurology
Focused on spinal cord injuries
Rounds Baylor College of Medicine Physician Team infectious disease team and rehab teams
CHI St. Luke's Baylor College of Medicine
Administration
Precepted by Director of Pharmacy
Formulary management
Clinical Practice Guidelines
Director level meetings and presentations
CHI St. Luke's Baylor College of Medicine
Hospital - Emergency Room
Designed ER pharmacist medication reconciliation and transition of care pharmacy services
Harris Health System Ben Taub Hospital
Intensive Care Unit
Largest county health care system in United States
Rounds with Baylor College of Pharmacy Physician team
Medication therapy management
Advised physicians on course of medication and potential adverse reactions
Pyxis – Certified Trainer, BD Pyxis ES Course
Carousel
Infusion pumps (various)
Automated IV systems (various)
Meditech
Omnicell
Accudose
McKesson
EPIC
CHCS
MS Word
Excel
PowerPoint
VistA
Cerner
Recent Presentations
Cerner Middle East & N Africa Collaboration Forum (April 2019)
Dubai, UAE
Cerner (Oct 2018)
Kansas City, Missouri, USA
Dubai College for girls (Sept 2019)
Dubai, UAE
GCC PHARMACY CONGRESS (Oct 2019)
Scientific Advisor
Presenter
Moderator
Dubai, UAE
Dubai Pharmacy College (Sept 2019)
Sino-UAE Symposium Presentation
Dubai, UAE
Cerner (Jun 2019)
International presentation
Oman Ministry of Health (Dec 2019)
Clinical Pharmacy, automation and workflows presentation
Muscat, Oman
Mohammed Bin Rashid University of Medicine and Health Sciences (Nov 2019, Mar 2020)
Clinical Pharmacy lecture for medical students
Dubai, UAE
SUMMARY OF QUALIFICATIONS
CORE COMPETENCIES
CORE COMPETENCIES
EMPLOYMENT HISTORY
EDUCATION & TRAINING
Technology Expertise