Social Media Customer Care

TUGAINEYO AMANDA

Ggaba ****, Hamis Kiggundu Road. +256*********. ***************@*****.***

OBJECTIVE

To challenge, polish and obtain new skills in customer care and sales.

EXPERIENCE

Red 5 Salad Master

Sales Associate. 2016.

Finding new potential clients, making calls to sale the company to potential clients and gain their interest.

Assisting in demonstrations of how the products worked to potential clients.

Ministry of Health

Social Media Officer. 16th jan to current date.

Started as an internship and later on became in charge of the social media account. My responsibilities involved social media marketing (obtaining new followers), drafting social media content (what information would we be posting), developing social media plans (strategy for content flow) and interacting with our followers.

EDUCATION

2017 – present. Majoring in Mass Communications

Uganda Christian University, Mukono

Relevant Coursework: Digital Online Communication, Fundamentals of Editing, Public Relations Writing, Marketing