Rahul Roy

Contact

Phone

+919*********

E-mail

ade42m@r.postjobfree.com

Address

Bengaluru, Karnataka

Technical Skills

MSSQL, SQL Server

Management Studio

Database Management

System

Oracle 11g,12c

Oracle Enterprise

Manager

Windows Server

Management

Active Directory

Management

LINUX, UNIX

PowerShell

Python

To work in a competitive and challenging environment of emerging technologies and to achieve a level of excellence. Work History

Systems Engineer

INFOSYS Ltd, Bangalore (01/2019 - Present)

Client: Mercedes Benz Research and Development India.

• Working on incidents (Priority 1 to Priority 4) using Service Now tool within SLAs.

• Design, build and maintain the Database platform to provide stable and secure services.

• Building database through various tasks like DBMS installation, configuring clusters, scheduling Backup, scheduling Jobs and restoring and recovery Database.

• Responsible for operational activities of a Database Administrator such as System Monitoring, User Management, Space Management, Troubleshooting and user support.

• Maintain and Troubleshoot SSMS and MSSQL.

• Administration of Oracle 11g & 12c Databases on Linux.

• Responsible for Oracle Database Backups, design, development, testing and SQL tuning.

• Hands-on experience on Oracle Enterprise Manager (OEM).

• Maintenance and troubleshooting of Windows Server 2008, 2012, 2016.

• Managing Active Directory and Domain Controllers for client.

• Patch, Access, User and Group management in Active Directory.

Technical Support Analyst

Campus Management Corp, Bangalore (04/2018-12/2018) Project: Multiple Higher Education institutes in USA.

• Worked on wide range of SQL queries.

• Manage, Store and Organize database of clients.

• Managing user access and modifying database as per user requirement.

Key Skills

Planning

Customer Relations

Communication Skills

Pro-active Team player

Achievements

Appreciated by the Client

for exemplary

troubleshooting skills and

taking Initiative.

Languages

English, Hindi, Marathi

• Hands-on experience on MSSQL and SQL Server Management Studio.

• Providing support to the clients through incident management system.

• Resolving issues related to database using application and SQL queries.

• Working with hosting and development team if required.

• Providing support to Client through email, chat and call.

• Creating SOPs and Technical documentation as per requirement.

Education

B.E: Computer Technology, 2017

Priyadarshini College of Engineering,

Nagpur, Maharashtra

Training

INFOSYS,

Mysore

Database Management System

Python Programming

PowerShell, Linux/UNIX

.

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