Amit Bandhu

Address: House no ****, street no.*-Block 8, Dev Nagar, Karol Bagh New Delhi

Phone: +91-995*******, 981*******

E-mail: ade3kl@r.postjobfree.com

DOB: August 26, 1985

Sex: Male

Marital Status: Married

Career Objective

To be a part of a growth oriented and innovative organization where my capacity to fathom, comprehend and implementation of my skills can be used to enable the business to think beyond the Norm resulting in improvements/efficiencies within its product/service lines and to improve both internal and external client relationships.

Professional Experience

June 2017 till April 2020

Erco Travels Pvt. Ltd.

Customer Care Executive

Key Responsibility Areas

Handling Direct Inbound calls from clients during their trips

Directly Chatting with Clients

Taking Care of Hotel booking & Rebooking, Transportation issues,

Responsible for handing Air ticketing, Car Rentals

Responsible for the Airport assistance to the Guests with harmony,

Coordinating Tour operations

Ensuring that an action plan is in place with complete back up.

February 2016 till May 2017

Lycafly Pvt Ltd.

Customer Care Executive

Key Responsibility Areas

Handling Direct Inbound calls from clients

Directly Chatting with Clients

Taking Care of Hotel booking, Transportation,Ticketing

Responsible for handing Air ticketing, Car Rentals

Responsible for the Airport assistance to the Guests with harmony,

Coordinating Tour operations

Ensuring that an action plan is in place with complete back up.

February 2012 till May 2016

Onkar Infotech Pvt Ltd.

Customer Care Executive

Key Responsibility Areas

Handling Direct Inbound calls from clients

Directly Chatting with Clients

Taking Care of Hotel booking, Transportation,Ticketing

Responsible for handing Air ticketing, Car Rentals

Responsible for the Airport assistance to the Guests with harmony,

Coordinating Tour operations

Ensuring that an action plan is in place with complete back up.

November 2010 till January 2012

Dial”O”flight Pvt. Ltd.

Senior Sales Executive

Key Responsibility Areas Responsible for Outbound Sales

Handling Direct outbound calls from clients

Directly Chatting with Clients

Making Detailed itinerary, costing for the packages,

Taking Care of Hotel booking, Transportation,Ticketing

Handling Corporate sales

June 2008 to November 2011

International Travel House

Counter Executive

Key Responsibility Areas

Responsible for handing Air ticketing, Car Rentals

Responsible for the Airport assistance to the Guests with harmony,

Coordinating Tour operations

Ensuring that an action plan is in place with complete back up.

Managing and dealing with various Guests for Car rentals for City as well as Outstation Travels.

Clients Handled

NDTV

Vodafone

National Geographic

Star TV

Jan 2007 to June 2008

In-Air Holidays

Key Responsibility Areas

Responsible for handling customers over the Thai airline counter.

Understanding their preferences and help them make the right choice, over Tours and Travel Related Queries.

Ensure 100% satisfaction given to the Customer

Responsible for Domestic Air-Ticketing

Educational Background

B’com Pass

University of Delhi

Tours and Travels

Kouni academy of Travel (course duration 1-year)

Completed in 2006

School

SSC, CBSE Board

CBSE Board

Computer Proficiency

Operating Systems: Windows 95/ 98, 2000, XP

Office: PowerPoint, Microsoft Word, Microsoft Excel

Applications and Tools: Specialization CRS (AMADEUS & GALILEO)

Interests & Activities

Took part in various promotional campaigns for organizations like Radio Mirchi (Chalo Delhi), Microsoft, Hewlett Packard, Pepsi, DNA, IBM, Honda, Airtel, Dish TV.

Traveling

Music

Sports

Teaching street children

Languages Known

English

Hindi

Contact this candidate