Dispensing Optician

Rhoda Mastronardi

P: 682-***-**** / E: ****************@*******.***

SUMMARY ABO certified optician with 8 years’ experience in a variety of optical settings. Proven success in sales and managing cost of goods. Excels at organizing time and workspace for efficiency increasing productivity insuring clients receive product in a timely fashion. Visually appealing frame boards and maintaining inventory enhancing client experience. Accurately interprets eyeglass prescriptions. Effectively communicates to manage client expectations, needs and desires. Experience mentoring. Experience creating and managing schedules. Creates and manages various documents for smooth office operation.

SKILLS & EXPERTISE

Manual Lensometer, calipers, tools, lens clock

Edging, Finishing, Repairs, Inspections, Orders, Dispensing, Tints, Neutralizing

Prescription interpretation, accurate measurements, troubleshooting, problem solving

Frame Styling and Fitting

Customer Service, resolutions, expectations

EXPERIENCE Kingsley Optical, Inc / Dallas, TX June 2017-Present Certified Optician/Manager

Independent optician owned dispensary with loyal client base. Engage patients in a friendly, warm professional manner. Excellent Rx interpretation, choosing lens material, coatings, lens options and ability to explain to patients so they can make wise choices. Listen carefully to determine patients’ needs and wants to manage expectations. Proficient in edging, finishing, repairs, neutralizing, troubleshooting, drill mounts, semi- rimless, prism, manual lensometer, measurements including POW, lens clock, calipers, tools, tinting, inspect finished jobs and lenses. Organize the workspace for efficient time management and tracking. Create invoices, information signs, and forms. Partner with owner choosing frames and managing frame boards. Reconcile invoices. Orders via visionweb, phone and fax. Insurance filing via Anagram. eSight Corporation/ Toronto, CA/DFW, TX November 2016-October 2017 Certified Optician

Worked as independent contractor for this company. Demonstrated the eSight eyewear unit to the visually impaired and legally blind. The demos involved explaining the unit controls, fitting the headset, PD, VA’s, trial frame, and allowing the client to try the unit. Reported results and findings to the main office. Rhoda Mastronardi

P: 682-***-**** / E: ****************@*******.*** First Choice Chimney Irving, TX October 2016-June 2017 Scheduler

Independent contractor working from home. Scheduled the chimney sweeps and gas techs for various repairs, services and installs in the Dallas-Fort Worth Metroplex. Communicated via email and phone with the main office regarding issues with clients, needs of techs and other matters as they arose.

Barton Eye Associates Colleyville, TX May 2015-January 2016 Certified Optician/Tech

Pre-tested and tested patients. Analyzed prescriptions, frame styled, adjustments, repairs, troubleshooting, dispensed eyewear, counseled patients about lens designs, materials and coatings. Scheduled appointments, verified insurance, patient relations, maintained contact lens inventory, contact lens I & R’s, and other front desk duties. 20/20 Sight Grand Prairie, TX November 2014-May 2015 Certified Optician/Tech

Analyzed prescriptions, frame styled, adjustments and repairs, troubleshooting, final inspections, prepared and submitted orders to the labs, managed frame boards, met with frame reps, dispensed eyewear, co-managed frame inventory, reconciled invoices, verified vision insurance, filed vision insurance, counseled patients about lens designs, materials and coatings. Pre-tested and tested patients. Contact lens I & R’s. First Eyecare Hurst Hurst, TX September 2013-November 2014 Optician/Tech

Started this position as an intern while still attending college for opticianry. Hired as a full-time employee shortly after. Analyzed prescriptions, frame styled, adjustments and repairs, troubleshooting, final inspections, prepared orders, dispensed eyewear, co- managed frame inventory, verified vision insurance, filed vision insurance, counseled patients about lens designs, materials and coatings. Pre-tested and tested patients. Refraction. Contact lens I & R’s. Office Mate • OCT • Tonometry (IOP) • Visual Fields • Manual Keratometer •Auto Keratometer • Autorefractor • B -Scan • A-Scan Rhoda Mastronardi

P: 682-***-**** / E: ****************@*******.*** Education A.S.- OPT Distance Program-2012-2014 Graduate with Honors, Hillsborough Community College, Tampa, FL

A.S.- Medical Laboratory Technology focus-2010-2012 Indian River State College, Ft. Pierce, FL

Pathways Core Training-Graduated March 2017

Credentials ABOC-May 2014 current

NCLEC-May 2014 lapsed

Principles of Refracting Certificate-2014

Certified Ophthalmic Laboratory Technician Honors-2013 Certified ChromaGen Screener-2013

Previous Experiences Production Technician; Optical Intern; Customer Service Representative; Bookkeeper; Veterinary Technician; Home School Educator; Church Volunteer in Hospitality, Outreaches and a Church Plant.