Assistant Sales

Hadayek Alqobba.

AHMED EL Cairo, Egypt

015******** . 011********.

HELALY ahmed.aelhelaly@gmailcam

PROFESSIONAL SUMMARY

Dedicated Ticketing Agent professional with 4 years of experience in sabre systenm Constantly noted for strang customer and vendor relations Looking to secure a Senior Ticketing position with a notable agency

SKILLS

Client and vendor relations Excellent communication Documentation and abilities reporting

Issue resolution Problem-solving abilities Project management

Presentation skills Multi-tasking and negotiation

EXPERIENCE

Ticketing and Reservations Elite Agent November 2015 - Current Teleperformance Plaza I First New Cairo, Egypt

Wark on Sabre ticketing system

Manage exchange. cancellation and refund on sabre system. Manage exchange. cancellation and refund on online booking systems for hotels

Confrm payments and refunds

Telesales agent April 2014 - August 2015

GCC (Global contact center) I Cairo. Egypt

SEO Services (Search Engine Optimization)

Reaching out far American and Canadian business owners to convince them to add their information on Google Front Page Sales Assistant & Customer Service Agent August 2011- March 2014 Kuwait Wataniya Telecom Al Salmiya. Kuwait

Responsible assisting the customer with the selection of products

Involved in the day to day running in the store areas Processing payment

Meeting sales target and maintaining stock levels

Involved in any area that may benefit the stare, sales team and customers

Sales Assistant April 2009 July 2011

Jashanmal I Al Kuwayt. Kuwait

Sales assistant in tobacco corner

EDUCATION

Bachelor degree June 2016

Modern Academy for Computer Science &

Management Technology Al Abageyah. Egypt

CERTIFICATES

TICO certificate

Contact this candidate