Customer Service Sales

Zachary J. Bidlock

**** ******** ******** **. ********, AB T6L 1P4

Human Resources

Edmonton, AB, Canada

Dear Human Resources:

I have seen your job adverstisement and has intrigued me because my level of work experience and education match’s your qualifications.

Recently, I have graduated from Grant MacEwan University in the Police and Investigations program and able to identify illegal actions, and know the laws and regulations that are needed to be followed around the work place. I am verbually, and non-verbally able to write and talk to any co-workers in the workplace, because of my experiences in volunteering with the Millwoods Senior and Multicultrial Centre and work experience from K-days. Interpersonal Skills class has taught me the skills to identify different personality types and how to handle these people.

Have received HCS 3000: Gold Standard in Workplace Safety and currently studying law and investigations in Police and Investigations program. I have volunteered at the Millwoods Senior and Multicultural Centre, and Musterseed. I also have worked in customer service and personal guide at K-days for the Skyscraper ride and worked at Flyer Force in customer service and as a flyer carrier, being able to carry heavy loads of material. I also volunteered as a cashier and dishwasher at the Millwoods Senior and Multicultural centre. I also worked at Ikea as a cashier. I would handle and receive payments of cash, credit, or debit, and greet the customer and answer any questions they had.

Please accept the enclosed resume to discuss further my qualifications. Please call my number at 587-***-**** or email me at ********@*****.*** for an interview, so that we can go over my interpersonal skills, HCS 3000: Gold Standard in Workplace safety, and Police and Investigations program.

Sincerely,

Zachary Bidlock

Enclosure

Zachary Bidlock

Edmonton AB PH: 587-***-**** Email: ********@*****.***

Summary

Personable, organized and self-reliant quick responder and innovator that identifies solutions to reverse high liability projects through timely completion.

Skills

-Effective team player

-customer-focused

-dependable and reliable

Experience

2014 MusterSeed

Volunteer

Help collect donated items and made sandwiches for the homeless.

2015-2016 Millwood's Senior and Multi-Cultural Centre

Dishwasher/Cashier Volunteer

As a cashier I processed sales and assisted customers. As a Dishwasher we washed dishes, glasses, pots, pans, etc. Clean and maintain all trash bins. Deposit kitchen, and dish room garbage in dumpsters. Keep floor clean, free of spills, food, and trash and other obstacles.Organize and maintain storage of all dishware.

07/2017 to 08/2017 Ride Operator

K-Days

I worked at a ride called the skyscraper. I communicated with the customers to help guide them off and on the ride.

08/2018 to 10/2018 Delivery Driver

Passivity Capital Investment

I drove to neighbourhoods to deliver and help advertise the company. I also communicated with people who had questions about the opportunities they provied and filled out spreadsheets on excel.

04/2017 to 11/2018 Flyer Delivery

Flyer Force

Delivered flyers door to door. I would communicate with people who had questions about certain sales and ads on the flyers.

06/2019 to 08/2019 Ikea

Cashier- Edmonton, AB

Greeted the customers, and answered any questions. Scanned items, handled transactions with the customers, received payments of debit, credit, or cash, and handled receipts.

09/2019 to present United Parcel Services

Package Handler

Load and unload the trailer or trucks by sequencing the addresses on the boxes that come down the conveyer belt.

Education

2017 High School Diploma

Austin O’ Brien High School

2019 Police Studies Diploma

Grant MacEwan University

Certificates

Tactical Communications Certificate

Counterfeit Workshop Certificate

CPR/AED Training Certificate

Aboriginal Cultural Awareness Certificate

Suicide and Self Harm Intervention Certificate

Fundamentals of Non-Abusive Crisis Intervention and Personal Safety Certificate

HCS 3000: Gold Standard in Workplace Safety Certificate

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