Assistant Administrative

KUNIKA SAXENA

********@*******.***

https://www.linkedin.com/in/kunika-saxena-9a9738179/

OBJECTIVE

A highly motivated and result driven to senior Management Info System student looking to apply analytical, IT, financial, and communication skills in a position in the information technology field. EDUCATION

Oakland University, Rochester MI Expected Graduation 2021 Bachelor of Science in MIS

Schoolcraft Community College Livonia, MI 2017 - 2018 Associate of Science in Finance

Mohanlal Sukhadia University, India

Bachelor of Commerce 2015 - 2017

ACCOMPLISHMENT

LANGUAGE: English and Hindi

COMPUTER COURSES: Microsoft word, Microsoft excel, PowerPoint, Microsoft Access and Outlook. Certified in Microsoft office 2016.

EXPERIENCE

IT Desktop Analyst

Inteva Products Dec 2019 – Present

Troy, MI

• Strong technical and entry level troubleshooting skills.

• Experience with Windows 7 Windows 10, Microsoft Office 2010 Suite and Office 365

• Experience with Active Directory and Microsoft Exchange

• Assist with networking, computer repair, operating system installs, hardware management, wireless access points and VPN clients.

• Experience with create, update, escalate and resolve IT Support Tickets

• Communication - Strong interpersonal and customer service skills equal to support VIP level end users IT Help Desk

School of Business Administration Aug 2019 – Dec 2019 Oakland University Rochester, MI

• Install Software for windows 10, windows development server, MS office, SQL server, Visual studio and Oracle Database server

• Assist with maintaining the labs (Ensure that all the computers are secured effectively by installing and updating antivirus software according to professor request)

• Upgrade software, patches and operating system on a continues basis Student Assistant

School of Nursing May 2019 – Aug. 2019

Oakland University Rochester, MI

• Assisted students with technical needs and provide them with appropriate solutions

• Answered phone calls helping faculty members with special projects

• Maintained Documentation of technical maintenance procedures and general help documents WORK RELATED PROJECT June 2019

Innovative Billboards (Administrative Assistant)

Problem: To find an Investor to invest in Innovative Billboard Project.

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