NAVEENRAJ MURUGAN Mobile: +91-701*******
Email:***********@*****.***
Job Objective
Interested to work in a challenging and learning atmosphere, which should give me an opportunity to deliver the best out of me. My greatest asset is my sincerity, honesty, which keeps me going.
Professional Synopsis
A Diplomo Mechanical Engineer with 4 years of experience in the areas of HCV AND MCV AND ICV Commercial vehicles (BS4 & BS6)and associated with Ashok Leyland Ltd(HINDUJA LIMITED FINANCE)-PMG. Possess sound knowledge in Before sales, servicing,Proto vehicle testing&field failure analysis, Competitive FE trials &Benchmark analysis,On Road Vehicle Testing (ORT), Pre-sale trial activities for Upcoming New model vehicles.
Core Competencies & Responsibilities Handle
Field analysis of Proto vehicle Durability, Drivability & Performance by On Road Testing With NPQ and PD and VET.
Field Fuel Efficiency test with Flow Meter analysis,and Telematics,And CONNECT ALL Devices.
Follow-up and update the ORT tracker to the Product Development Department
Field Route Study & Reliability analysis of Proto vehicles with competitive models.
Drive duty Analysis and drivability behavior analysis of Pilot vehicle in various fields.
Handling of Powertrain and Tyre Wear Issues in On Road Testing vehicles and reporting to PMG, PD and NPQ.
Analyzing the field issues and report the modifying suggestions to PDD with respect to customer applications.
Collecting bench marking data of competitor products and analyzing TCO.
Prepare and analyzing the competitive trial reports.
After sales KMPL improvement trials by do small changes in Power-train systems without affecting customer efficiency and application.
Attended after sales competitive Back to Back trials for FE (iEGR vs SCR).
Attended pre Sales Competitive Back to Back Trials for BS6 vs BS4
Givng the proper BS6 education to customer for Achieve BS6 Market.
After Sales commercial support to dealers like warranty, free service and post sales claims.
Follow up & analyzing Service related issues of the vehicle and then reporting to PDD.
Guide the Service Mechanics about new product up gradation and technical problem solving.
Maintain MIS of field failures and analysis and report regularly.
Formulate Strategies for Vehicle Follow ups & Periodic Checks.
Monitoring product performance and providing regular feedback.
Documentation of issues & Solutions, Vehicle Parts Updating & Tyre Wear Sheet.
Monitoring Engine and Exhaust Temperature Errors with the help of with CUMMINS (EATS SUPPLIER).
Monitoring Soot Load level of DPF and SCR Adblue Stroke with the help of Cummins Tool.
Maintaining the Faults Code and making a report for Every week.
Now currently Working under AL-MBP project for BS6.
Monitoring BS6 EATS (EXHAUST AFTER TREATMENT SYSTEM) Related issues.
Maintaining the Day to Day Checklist and KMPL Trackers of BS6 HCV and MCV and ICV.
Ashok Leyland - Brief Company profile:
The Ashok Leyland has diversified business interests in design and development, manufacturing, and local and international marketing of trucks, buses, automotive gears, and components. Manufacturing of Trucks ranges between 5 to 49 ton.
Over five decades in the Commercial Vehicle (CV) space.
Privately owned by the Hinduja Family.
Seven Manufacturing locations – Chennai, Hosur(three plants), Alwar, Bhandara and Uttarakhand.
Designation: Service cum Vehicle Testing Engineer –PMG
Highlights:
Successfully completed the Caption Serious BS4 On Road Testing.
(N2518, N3118, N3718, N3723, Boss 1616, N2532 High power tipper
Update dataset based on field requirements and conditions with the support of Calibration team.
Knowledge in Diagnostic System Management for EDC Errors.
Successfully completed the MBP and ICV Caption Serious BS6 On Road Testing.
(In MBP N 1920, N 2820,N 3520,N 4220, N 5532 TT, N 2532,N 3532 )(In ICV 1920 Boss,and All Boss and Ecomet Segments).
Career Highlights
Company
Period
Position held
Roles & Responsibilities
Ashok Leyland limited. (Hinduja Limited Finance)
JUNE 2016 to till date
Vehicle Testing Engineer
(Service cum)
Before Sales,Proto vehicle On Road Testing (ORT)BS4 and BS6, after sales servicing & FE establishment analysis and Back to Back trail with competitor models
Education
DME in Cental Polytechnic College,
Tharamani, Chennai.
Grade: First Class (74.04%)
Government Higher Secondary School, Kedar,Villupuram.
Grade: First Class (72%)
Government Higher Secondary School, Kedar,Villupuram.
Grade: First Class (92%)
Personal Profile
Father’s Name : S.MURUGAN
Date of Birth : 19.05.1996
Marital Status : Single
Valid Passport : Yes
Driving License : Yes
Mobile Number : +91-701*******
E-Mail Address :***********@*****.***
Languages Known
Tamil : Native or bilingual proficiency
English : Professional working proficiency
Hindi : Limited working proficiency
Malayalam : Elementary proficiency
Japanese :Writing and Reading
I would like to utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in the Sales and Service & Technical Support domain.
Date: Yours truly,
Place: Chennai (Office) (Naveenraj.M)