Service Representative Customer

Resume of

Richard K Bailey

Construction Professional

**** ****** ***.

Chino, CA 91710

Home: 909-***-**** Cell: 909-***-****

E-mail: ***********@***.***

I have had extensive experience working in all phases of the construction industry for 30 years. I began my career as a carpenter with hands on experience in building and remodeling homes for various companies. I then moved into the area of Warranty Customer Service work for major homebuilders in Southern California during the housing boom in the 1980's. I was eventually promoted to Construction Superintendent where I had much success overseeing the building of housing tracts for 3000 to 6000 sq. ft. homes in various communities. I am known for completing projects before or on schedule and have always had a good rapport with sub-contractors and county and city inspectors. I am a person who takes pride in my work and feel I would be an asset to your company.

Relevant Experience:

Highly skilled in the areas of concrete, framing, electrical, plumbing, drywall, roofing, painting, stucco, and landscaping

Licensed general contractor

Provided excellent customer service for one year warranty on new homes

Supervised the construction of single-family detached homes and communities

Completed off-sites for home building projects

Constructed models for home building projects

Liaison with all construction trades

Scheduled subcontractors as needed to complete the homes on schedule

Scheduled inspections and obtained City permits

Supervised the construction of park restroom, parking lot, and community trails for subdivision; worked with all governing agencies throughout process

Able to prioritize and manage projects and sub-contractors

Employment History

February 2019 to Present MHP Builders DBA Legacy Homes Stockton, CA

Construction Superintendent

Supervising the building of 31- 2 story homes in Pomona including off sites

September 2017 to January 2018 NewHome Company

Alisa Viejo, CA

Site Superintendent

Overseeing the starting of a new development of 75 homes in Ontario, CA

Starting models for new home development Off-site work

December 2016-September 2017 Woodbridge Pacific Group

Mission Viejo, CA

Superintendent of Construction

Oversee the building of 2 story, 5000 Sq. Ft Luxury homes.

Continuing the development of offsite work.

Meeting with local Government agencies

Working with Customer Service and Sales Agents

January 21, 2014-Present LA Unified School District

Los Angeles, CA

Maintenance Worker

Performs a variety of tasks in connection with the maintenance and repair of school and office buildings, equipment, appliances, or grounds, including moving and installation of school and office equipment and furniture.

Performs journey-level carpentry work in the construction, alteration, maintenance, and repair of articles and structures of wood, fiberboard, and related materials.

June 1, 2011-January 17, 2014 Bailey Home Improvement

Chino, CA

General Contractor

Worked as an Independent Contractor doing various jobs in all phases of the Construction field, specializing in Home and Church Remodeling and Repair, Painting, and Home Inspections.

I am seeking a position with a company where I can use my skills and experience that will provide me with a steady income as well as benefits.

June 2009-May 31 2011 Meritage Homes

Corona, CA

Construction Manager

Took over and finished three houses in Visalia and Bakersfield and completed all Customer service issues

Supervised the construction of single-family detached homes in Chino

Started new models in Menifee and completed the track of 38 homes

Started off-sites for two tracks in Fontana

Started and completed two models in Fontana

Liaison with all construction trades

Scheduled subcontractors as needed to complete the homes on schedule

Scheduled inspections and obtained City permits

Base salary at Meritage was $75,000 plus truck allowance.

Reason for leaving: Laid off due to lack of building projects

October 2005- November 2008 Meritage Homes

Irvine, CA

Construction Manager

Supervised the construction of single-family detached homes in Rancho Cucamonga

Completed off-sites for entire 145 lots of Rancho Cucamonga project

Constructed 4 models and 5 phases of homes ranging from 3100 – 4100 sq. ft.

Constructed 2 new models of redesigned product ranging from 2100 – 2700 sq. ft.

Constructed models in subdivisions located in Temecula and Menifee

Liaison with all construction trades

Scheduled subcontractors as needed to complete the homes on schedule

Scheduled inspections and obtained City permits

Base salary at Meritage was $90,000 plus quarterly bonuses

Reason for leaving: Was laid off due to economic housing slowdown in November of 2008

April 2005-September 2005 Pacific Crest Homes

Ontario, CA

General Superintendent

Supervised construction of 33 homes in Rancho Cucamonga

Oversaw tract of homes located in Yucaipa and San Bernardino

September 2003-March 2005 John Laing Homes

Corona, CA

Project Superintendent

Supervised master-planned development in Corona with houses ranging from 2700 - 4500 sq. ft.

Constructed phase one of the models for The Preserve in Chino ahead of schedule

April 2000-August 2003 Pacific Crest Communities

Ontario, CA

Project Superintendent

Handled off -site and on-site development of housing communities from start to finish

Supervised the construction of 25 luxury homes in Claremont

Supervised the construction of park restroom, parking lot, and community trails for subdivision; worked with all governing agencies throughout process

Supervised the construction of a gated community in Alta Loma/Rancho Cucamonga with houses ranging from 4000 - 6100 sq. ft.

December 1992-April 2000 Lewis Homes

Kaufman Broad

Pomona, CA

Customer Service Representative

Handled all new home warranty problems

Prepared homes for the new homeowners

Performed home orientation with buyers

Superintendent of Construction

Promoted to Superintendent of Construction for a tract of 34 homes in Chino

Supervised all phases of construction

Finaled out houses

Converted models back to houses after completion of project

Supervised construction of 40 houses, including off-sites, in Ontario

Supervised construction of homes, including off-sites, in gated community of Marshall Canyon Estates in La Verne. Houses ranged from 3000 - 5700 sq. ft.

Supervised the construction of numerous homes throughout the Inland Empire.

January 1984-June 1992 William Lyon Co

Newport Beach, CA

Customer Service Representative

Served as Customer Service Representative for the Inland Empire Division

Involved in the master planned community of Victoria in Rancho Cucamonga

Provided customer service for housing tracts in Ontario, Victorville, Palm Desert, and Chino

Handled all problems with homes during their one-year warranty period

Performed walk-throughs and took over jobs for Superintendents as needed

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