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Alexis Stallings
Atlanta, GA 404-***-**** *********.******@*****.*** linkedin.com/in/alexisstallings Senior Executive Assistant
Client Retention / Project Liaison / Event Planning Professional Summary:
Highly focused and administrative professional with demonstrated success supporting more than 100 small and mid-size enterprises
Strong interpersonal talents with passion for cultivating relationships among internal and external vendors. Exceptional ability developing engagement
Repeated success guiding sizeable, cross-functional teams, while maintaining quality and sound judgement, utilizing innovation and conflict resolution to ensure optimal performance.
Flexible, with an aptitude for high-stress, fast-paced, and diverse environments. Finely tuned analytical skills with a dedication to continually streamlining and improving work processes.
Technical Proficiency in Microsoft Suite, Adobe Photoshop Adobe Illustrator.
Areas of Expertise:
Account Management
Client/Vendor Relations
Office Administration
Document &
Correspondence Preparation
Regulatory Compliance
Process Improvement
Compliance Management
Inventory Management
Complaint Resolution
Assistant Property
Management
Career Experience
Senior Executive Assistant September 2019 – June 2020 Servcorp, Atlanta, GA
Assist manager with short and long-term sales and revenue targets planning reports. Ensure preparation of marketing packets to stimulate new business account signups. Manage new client onboarding, coaching, and IT solution education for accounts. Increase recurring center revenue through client servicing and administrative task support. Mentor and guide domestic team members to ensure legendary customer service. Analyze performance metrics and compile reports. Used thorough understanding of client needs, effective communication, and in-depth knowledge of operations to consistently exceed service and task sales targets. Assisted in the day-to-day operations and managed deposits of payments and daily tour schedule. Handled general office duties of event coordination, running errands, and office material inventory for client consumption Operations Administrative Assistant April 2018 – August 2019 Albany Area Primary Health Care, Albany, GA
Produced daily audit reports consisting of physician and clinical staff attendance, patient scheduled, lab visits, and walk-in patient projections. First point of contact for clinical staff and physicians to execute policy and procedures. Improved workflow process for documentation and correspondence handling between operations teams to maintain policy and procedures. Efficiently used multiple technical applications for processing, database management, and scheduling of patients and reporting. Collected and reviewed eligibility documentation to ensure compliance. Collected and synthesized data into actionable recommendations for staff scheduling and allocation of nurses etc. Primary operations manager for over 10 facilities with Albany Area Primary Health Care branches. Selected Accomplishment:
Coordinated the most screenings in Southern GA region for the Breast and Cervical Cancer Program (BCCP). Sales Supervisor June 2016 – February 2018
Sprint PCS, Albany, GA
Exceptional leader in providing team with motivation to achieve sales objectives and provided a profit focused team sales culture. Showcased leadership and excellent organizational skills by managing team and making sales representatives accountable for their performance conduct. Reconciled and reviewed store inventory reports to ensure accuracy and correction completion. Well versed in product and IT knowledge for troubleshooting and assisting clients with technological challenges and defects. Resolved client issues and defused escalations of conflict among clients and staff
Assistant Manager June 2014 – April 2017
Footlocker, Albany, GA
Pivotal member of flagship store location. Assisted in actively recruiting, onboarding, and training of sales associates to understand job duties and company best practices. Greeted and engaged with customers to increase customer loyalty and retention. Maintained store organization both in the front and stock room area to improve the management of daily operations and ease of access in the store. Selected Accomplishment:
Applied in-depth knowledge of industry and strong analytical acumen to generate rental income equivalent to 3% of outstanding loan balance ($5.8M), within six-month time period, prior to due date. Educational Background
Albany State University, 2017
Notary Public, Georgia