Customer Services

F.Y.B.COM Maharashtra University Board, ****-****

H.S.C Maharashtra University Board, 2012-2013

S.S.C Maharashtra Board, 2010-2011

Diploma course:

Frankfinn institute of air hostess training from andheri.

Hospitality

Customer Services

Travel Management

Communication

Planning skills

People skills

Quick decision

Problems solving

Teleperformance – June 24th, 2019 to April 30 2020

Mumbai

Represent to OLA

Handling Customer Services related calls

Resolving customer complaints.

Providing feedback on the efficiency of the customer service process.

Answer calls to provide information about products.

May 2017 – August 2018

Bird Worldwide Flight Services

Mumbai

Represent to Emirates Airlines as a Mishandle baggage

Handling Lost and Found

Handling arrivals of flights.

Problem solving for damage baggage.

Delay baggage.

Actions of mailing.

Managing Lost and Found

Managing Rush bag for delivery.

25, September 2013 – 30, August 2014

Call2connect.

Mumbai.

Voice Process

Handling call,

Making verification

Resolving Customer complaints

Answer calls to provide information about products.

MS Word, Excel, PowerPoint, Internet.

Web page designing.

Photoshop.

Hindi

English

Marathi

Listening to music

Swimming

Cycling

Playing cricket

Father’s Name: Mr. Dinesh Singh

Marital Status: Single

Birthday: October 01, 1994

Nationality: Indian

Gender: Male

Religion: Hindu

Passport: yes

Blood group: B+ve

Declaration

I, Devendra Singh, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Devendra Singh

Mumbai, Maharashtra

Passengers services Executive

DEVENDRA SINGH

Skill set

Communication and people skills, Analytical problem solving and planning skills

AGE

24

Contact this candidate