Sales Customer Service
Resume:
JOLLIBEE E. BIRI
** * ******* ******, ******* Hills, Plainview
Mandaluyong City, 1550,
Metro Manila, Philippines
************@*****.***
Objective:
To obtain a position that will enable me to use my strong organizational skills, job experience, and ability to work well with people that will bring a positive contribution to the organization.
Work Experiences:
Acquire Asia Pacific
Worldwide Corporate Center, Mandaluyong, Metro Manila
Left Wing Lower Ground Floor, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila
Black and White
Outbound Sales Agent for Business to Business Campaign (Cold Calling)
February 7, 2017 – January 5, 2018
Job Description:
•Selling business telephone account to small and medium businesses in New Zealand
•Processing sales
•Providing customer service
DODO Telephone Company
Outbound Sales Coach
October 10, 2016 – February 6, 2017
•Assisting Team Leader with agent’s KPI’s and Metrics
•Random call monitoring for agent’s assistance in closing the sale
•Taking in Supervisor’s call if Team leader is not available
Outbound Sales Agent for Consumers
December 2, 2015 – October 10, 2016
•Calling existing customers for additional lines
•Providing sales promotions to customers
•Processing sales
•Providing customer service
Inbound Sales Agent for Consumers
February 2012 – December 1, 2015
•Taking in sales calls
•Processing sales
•Providing sales promotion to customers
•Providing customer service
Stream Global Services (eTelecare) – Sprint Mobile Company, USA
PBCom Tower, Ayala Avenue corner V.A. Rufino Street Makati City, Philippines 1226
April 2010 – January 2012
Outbound Sales Agent
Job Description:
Selling Telephone line for registered Sprint customers.
Assisting customer in finding compatible gadgets according to their needs.
Assisting customer in their Credit card registration.
Provides Customer Service regarding their bills and gadgets.
Processing desired orders using credit card.
Educational background
AB Legal Management
Cagayan State University
Carig Campus, Tuguegarao City, Cagayan 3500
SY 2010
Cagayan National High school
Tuguegarao City, Cagayan 3500
SY 2005
Personal Background
Birth Date October 15, 1988
Birth Place Tupang, Alcala, Cagayan
Father’s Name Osbaldo Biri
Occupation Deceased
Mother’s Name Evelyn Evallo
Occupation Businesswoman
Skills
Able to work under pressure
Able to multi-task
Good communication skills
Computer literate
Able to manage people/team
Contact this candidate