Software Engineer Service

B.Jenitha Mail: *******.**@*****.*** Ph: 919*********

Objective:-

To excel in the industry and to serve the company with my fullest capabilities by taking up challenging assignments, enhancing knowledge and interpersonal skills that would lead to the fulfilment of personal as well as the organization goals.

Professional Summary:-

Hexaware technologies

Designation: Associate Software Engineer

Duration: 17 July 2019 T0 16 July 2020

Project name: Ernst & Young

Project Description: EY is a global leader in assurance, tax, transaction and advisory services. It is one of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities. Have worked on testing activities for enhancements made in ServiceNow, a software platform which supports IT Service Management (ITSM) and it is designed based on ITIL guidelines.

Responsibilities:

Involved in PI planning and participated in Requirement discussion with Business Analyst.

Involved in the preparation of Test cases and Test Scripts.

Performed functional and Regression testing in Agile methodology.

Converting Manual Test Cases into Automation Scripts using ATF.

Executing the test scripts, analysing the results, updating the status.

Logging and tracking defects in TFS till their closure.

Involved in Reviewing the Test Cases (Peer Review).

Worked on various modules in Service-now - Incident, Change Request, Problem, Release management, BST, Service Request, SLA/OLA, Technology Provisioning, HR Case and PDRA reports.

Involved in analyzing the automation feasibility for POC on Release management module in service now.

Involved in Project status call and daily Scrum meeting to discuss backlogs and project challenges.

HCL Technologies pvt Ltd

Designation: IT Analyst (Vdart Software Services Pvt. Ltd.)

Duration: 31 OCT 2017 To 25 Jan 2019

Project Name: Becton Dickinson (Medico Instrumentation health care)

Project Description: Becton Dickinson is a global medical technology company engaged in development, manufacture of devices, laboratory equipment and diagnostic products worldwide. The objective of this project is to provide technical support to the client and to make the necessary enhancements based on the requirement.

Responsibilities:

Understanding the Requirements and Functional Specifications of the application.

Participated in identifying the Test scenarios and designing the Test cases.

Resolving tickets in the stipulated SLA and collaborate with internal IT teams for resolution on the issues raised.

Collected User Requirements by participating in meetings and studying existing System.

Performed Field Validation, Functional, Regression and User Acceptance Testing.

Reporting the bugs using defect tracking tool and tracking bugs till their closure.

Involved in daily Scrum and weekly review meetings.

Well versed with various stages of Software Development Life Cycle (SDLC), Software Test life cycle (STLC) & Bug Life Cycle.

Technical Skills:

Languages: java, SQL

Databases: Oracle 11g/10g.

Tools/ Utilities: ServiceNow, TFS, MS Excel, Active Directory, Safenet Authentication Management, selenium webdriver.

Trained: ITIL Process, Agile methodology

Attainments:

Oracle certification in Oracle Database: SQL and PL/SQL Fundamentals

Microsoft certification in MTA: Software Development Fundamentals

GenRocket CGE certification Level 1

Education:

B.E(ECE) from Sethu Institute of Technology with a CGPA of 87%.

Class 12 from Mahatma Matriculation Higher Secondary school with 88.75%.

Class 10 from Mahatma Matriculation Higher Secondary school with 92.6%.

Personal Details:

Date of Birth : 10.08.1995

Gender : Female

Father’s Name : P.Balasubramanian

Nationality : Indian

Languages known : Tamil

English

Hindi (read and write)

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