SNEHA SHARAD SONAWANE
Email Id: ****************@*****.***
Contact no.:705-***-**** / 898-***-****
CARRIER OBJECTIVE:
To utilize my technical skills and non-technical skills for achieving the target and developing the best performance in the organization. I would like to implement my innovative ideas, skills and creativity for accomplishing the project.
Work Details of 1st organization:
Name : TATA COMMUNICATIONS
Designation : Network Engineer
Experience : 2.3 Yrs.
Job Role:
Working on core technical platform with TELUS for serving the Canadian clients Communicating with them in French via outlook or calls being bilingual resource
Platforms Worked on:
VMWARE ESXI servers( Hypervisor)
Hosted Cloud Collaboration (HCS)
SDI Launchpad
NMS (Network Management System)
CUCM, CUC,UCCX servers
CIMC for all servers
CER(Cisco emergency responders)
Zenoss,Prime Collaboration Assurance (PCA)
N2 compliance
RTMT (Real Time monitoring Systems)
CLI (command line Interface)
LAN / WLAN
Firewalls
Skill Set:
Operating RTMT for all servers
Launching CIMC(Cisco Integrated Management Controller),CUCM (Cisco Unified Communications Manager),CUC,UCCX(Cisco Unified Contact Center Express ) for client designated Servers
Verifying different functions of Voice Gateways for monthly customers
Updating Keepass and CSDB data
Checking backup, DB replication status, HA status, NTP status, doing diagnostic test and version active test
Job Details of 2nd organization:
Name : INFOSYS
Designation : Technical process Specialist (Telstra Project)
Date of joining : 1st April 2019 till 27th March 2020
Technologies Worked on:
RIM: Remote integrated management
Doing troubleshooting by checking alarms on tools like NEAS and NECTAS and checking the programming in SASAF
CMUX for PSTN and ADSL facilities:
Doing troubleshooting by checking alarms on tools like CMEM(PSTN) and NGAWS(ADSL) and checking the programming XDM
ISAM: Indexed Sequencial Access Method
Doing troubleshooting by checking alarms on tools like AMS and checking the programming XDM
NEC: National Electrical Code
Doing troubleshooting by checking alarms on tools like Director INMS and checking the programming XDM
RCM: Reliability Centered maintenance
Verifying alarms in NEAS
DS20: Diagnostic Station 20
Verifying alarms in NEAS
Troubleshooting Methods:
Handling the number redirection issues of customers by using the LNPCIS tool, number redirection tools and SULTAN,WOZTERM
Verifying the diversion of FNN by verifying the number in diversion tool and checking the customer categories
Releasing the devices from their TEST TBL and BUSY state
Making devices IDLE if they are manually blocked of automatically blocked
Connecting and disconnecting the devices in CAM
Adding the customer facilities such as ECCND, message bank etc
Booking the Communication technician task in case of onsite troubleshooting required
Booking normal CT task with vacant channel pairs or with spare card
If there are issues related to ADSL checking the sync in OATS tool
Doing the troubleshooting of the issues escalated by L2 testers like No tone, no sync, Noisy, Call drop outs, customer features and facilities
ACADEMIC DETAILS:
Course
College/University
Year
Marks
B.E
Dr.D.Y.Patil Institute of Engineering and Technology,Pimpri
2014
72.00
H.S.C
Swami Vivekanand
Vidyamandir,Dapodi
2010
73.33
S.S.C
Swami Vivekanand
Vidyamandir,dapodi
2008
87.88
COMPUTER SKILLS:
Programming Languages: C,C++,DATA STRUCTURE,JAVA,VB.NET
Operating Systems : windows XP, windows 7,windows 8, Linux/Unix programming, MS-DOS
Software Skills : ARM-9,VHDL,MATLAB,Microprocessor
An ardent user of Internet,E mailing and its applications
Others: Excellent command on MS Office(Word,Excel,Power point, Outlook)
ACADEMIC YEAR PROJECTS:
Mini project: “CAR PARKING SYSTEM
In this project, a convenient way for parking of different vehicles has been proposed .It gives the information of where and how many places are available for parking at the gate itself.
B.E. Project: ”POWER THEFT DETECTION USING SMART GRID SYSTEM”
In this project, power theft detection is done using smart grid and also priority-wise power distribution is done. It is very important to save the electricity so this is the small attempt for it.
EXTRA CERTIFICATIONS:
DELF B1 in French from (Ministre de l’Education National)
C, C++, Java, VB.NET, Data structure
Quiz Certification(Inter-University Centre for Astronomy and Astrophysics, Pune)
“Engineering Education without Borders” from student platform for Engineering Education Development (SPEED) of Indo-US Collaboration for Engineering Education (IUCEE)
“ECOX2016” organized by IETE,TESA,IEEE,IEI
Languages Known : Marathi, Hindi, English, (translation/interpretation) course,B1 Delf certification, completion of French C1 course