Office Customer
Resume:
M.Sharmila
********.*******@*****.***
Objectives
Looking for a challenging and responsible opportunity, explore strengths and potentials in an organization to meet employer’s expectations.
Personal skills
Good moral understanding of right and wrong
Problem solving abilities
Effective communication skills
Team motivator and facilitator.
Academic profile
MBA - Panimalar Engineering College (2016)
Regular 78% of marks.
B.COM - Ethiraj College For Women (2013)
(C.S) 60% of marks.
12th -Valliammal matriculation higher secondary school (2010)
87% of marks.
10th -Valliammal matriculation higher secondary school (2008)
72% of marks.
Certifications
Microsoft office
Effective communication skills 2012-ZEAL placement training institute.
Certificate of American library
Certificate of ESPO’12
Implant training
Karvy stock broking for the duration of 3 months as Advisor.
Workexperience :
EPK Group, HR Generalist from February 2020 till date
Gyso Ecom Services Pvt Ltd, as HR Generalist from February 2018 till February 2020.
Worked in Karvy stock broking Ltd, as financial advisor from October 2016 till July 2017.
HR Generalist - Gyso Ecom Services Pvt Ltd
Recruiting, Screening and hiring qualified applicants for various departments.
Document verification and maintaning the documents of employees
Conductiong induction program
Educating, Monitoring, and solving employees queries
Payroll processing of employees
Allotment of staff ID numbers and ID card generations
Performance appraisal of employees –Quarterly and annual
Checking day to day work reports of employees.
Preparing and maintaining invoices.
Payments followup.
Handling petty cash & cash collections on daily basis.
Proper filing of Tax returns and GST.
Communicating with targeted audiences and Managing customer relationship
Coordinating between subordinates and the management
organising employee engagement activities
Performing employee retaining activity – Birthday Celebrations.
Conducting Exit formalities of employees.
Other Administrative works as and when required.
Financial Advisor - Karvy Stock Broking Ltd.
Monitoring clients investment.
Research financial market.
Managing the assets of the clients
Arranging for a meeting.
Acquiring new clients for demat and trading account through database and references.
Meeting non trading customer and activating them.
Selling online accounts to customers and encourage them to trade online.
Kyc and document verification of clients.
Brokerage generation.
Solving client queries.
End to end customer relationship management.
Customer centric approach and ensure that customers are serviced well.
Cross selling of the products like mutual funds, insurance.
Achievements and awards
School and college level
Group topper second place in school
Cash award by FCI office for securing highest mark in commerce
Awarded for logo designing in college.
Extra curricular activity
Active member in ROTARACT
Member in RSP in school.
Personal profile
Date of birth : 03-02-1992
Languages known : English, tamil.
Hobbies and interest
Drawing
Painting.
Address
No.g-7,bharathflats,R.V.Nagar,
Annanagar(east)
Chennai-102.
Contact this candidate