SREELAKSHMI CHANDRAMOHAN

** ***** ***** **, **********, YT Y1A 6K1. 249-***-****. ade19o@r.postjobfree.com HIGHLIGHTS OF SKILLS AND ABILITIES

• Cambrian college student with Post Graduate Diplomas in International Business Management and I.T Business Analysis

• Bachelor of Commerce graduate with specialisation in Finance and Taxation

• Relevant experience within Information Technology field

• Two year of Canadian customer experience within a retail company

• Relevant experience in Human Resource Management Field in evaluating and ensuring employees safety, recruiting and training

• Knowledge in Python programming and SQL and proficient in Computer Applications like MS Word, Excel, Power point and MS Project

• Accounting skills in Managerial, Financial and Cost accounting, and marketing tools like SWOT AND PEST analysis

• Good communication skills and fluent in English

EDUCATION

Cambrian College of Applied Arts and Technology, Sudbury, Ontario I.T Business Analysis 2018-2019

Key Courses: Software Engineering Concepts, Database concepts, Managerial Accounting, Enterprise Architecture

• Designed a Library Database System using MY SQL server which determined the activities of the system

• Created a Python Programming of bird inventory by identifying sub class and superclass models using use case diagrams

• Implemented an Arts Club project which created a new system featuring Domain class, Feature tree and Use case diagrams.

Cambrian College of Applied Arts and Technology, Sudbury, Ontario International Business Management 2017-2018

Key Courses: International Trade, International Marketing, Global distribution

• Created a marketing plan on Van Houtte coffee product as a part of the course

• Completed case studies on marketing and done a trade research on the failure of Target Corporation in Canada

• Conducted market research and applied various marketing techniques like SWOT and PEST

Mahatma Gandhi University, Kerala, India

Bachelor of Commerce 2014-2017

Key Courses: Marketing Management, Accounting, Income Tax, Business Law

• Completed a project report on Quality of Work life of Employees which helped in evaluating employee’s safety

• Participated in Inter-college presentations and seminars on Foreign Direct Investment and corporate social responsibility

• Received 14th rank from university for the bachelor’s degree SREELAKSHMI CHANDRAMOHAN

67 River Ridge Ln, Whitehorse, YT Y1A 6K1. 249-***-****. ade19o@r.postjobfree.com WORK EXPERIENCE

Tim Hortons, Sudbury, ON

Team Member 2017 - 2018

• Operated the drive – through window and sales register quickly and efficiently

• Consistently provided friendly guest service and heartfelt hospitality

• Performed all position responsibilities accurately and in a timely manner

• Prepared all food orders with within the time frame and restocked store in a timely manner

• Ensured customers fast and excellent food and service through attention to detail Holiday Inn, Sudbury, ON

Guest Service and Food and Beverage Agent 2017 - 2018

• Greeted guests in a friendly and professional manner according to hotel standards

• Performed accurate check ins and check outs of guests dail

• Answered the telephone in a timely and professional manner

• Conducted the reservations over the phone and in person

• Listened to guest’s complaints or concerns and resolved their issues in a timely manner

• Performed additional tasks assigned by management Walmart, Sudbury, ON

Customer Experience Manager 2017 - 2019

• Assisted customers in locating merchandise and ensured safe work habits

• Maintained a stocked and zoned sales floor and offered assistance to meet the customers shopping needs

• Assisted the front end by maintaining and recovering merchandise

• Evaluated inventory stock, managed product returns

• Provided a warm and friendly experience to the customers

• Understood customer’s needs, answered questions and helped customer.

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