Administrative assistant, receptionist
Resume:
Manuel Aguayo
Glendale, CA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Driver
UBER/LYFT - Los Angeles, CA
May 2018 to Present
Provide transportation services for individuals throughout Los Angeles County. Pacific Sales Customer Service Specialist
BEST BUY - Los Angeles, CA
October 2016 to Present
• Provide order and escalation support by answering customer calls on the sales process, schedule deliveries, post-sale calls or addressing problems and concerns, processing cues/alerts and reporting reconciliation.
• Process sales transactions including: new orders, returns/exchanges, releases, and more while following the Best Buy selling skills sales process in person and via telephone.
• Provide research and resolution assistance of inventory discrepancies found through report reconciliation on open orders and product transaction reports while following asset protection guidelines.
• Maintain knowledge of multi-channel sales systems such as OMS, Order Manage, Field Management System (FMS), online ordering and more to ensure customers' technology need are met.
• Engage in self-development to uphold awareness of sales initiatives, programs, strategies, tools, and available resources.
Personal Caregiver
R. ZUNIGA - Los Angeles, CA
August 2008 to October 2017
• Served as homemaker/companion for elderly relative with mobility issues.
• Cooked and prepared meals daily, also assisting with providing medications and transporting patient to & from appointments.
• Assisted with daily grooming, physical therapy and cognitive exercises. Admin Assistant
USC Medical Center - Burbank, CA
March 2007 to August 2008
• Provided office and administrative assistance for bariatric physician's practice.
• Scheduled patient evaluations, surgeries, and follow up appointments using computer program database, along with scheduling physician's personal and business appointments.
• Verified patient insurances and obtained medical records to ensure patients were appropriate for laparoscopic surgery.
• Assisted with marketing via social media, attending business seminars, and training sessions.
• Educated patients on pre and post surgery information including dos & don't. Education
High school diploma
GLENDALE COMMUNITY COLLEGE - Glendale, CA
June 2009 to June 2011
BENJAMIN FRANKLIN HIGH SCHOOL - Los Angeles, CA
August 1998 to June 2002
Skills
• Customer service professional with experience working in environments that demand strong organizational, technical, and interpersonal skills. Extremely detail-oriented with the ability to problem solve, prioritize, and multi-task effectively.
• Customer Service
• Retail/Sales
• Inventory Management
• Scheduling
• Caregiving
• Driving
• Senior Care
• Medical Records
Certifications and Licenses
CPR/First Aid
Contact this candidate