Manager

Anton Matulic

**** ******** ******, ********, **, 94954 *******.*****@*****.*** 415-***-****

OBJECTIVE

Accomplished and results-driven hospitality management professional with a reputation built on client satisfaction, quality of work, and service-heart, seeking a career opportunity in a growing company. PROFESSIONAL EXPERIENCE

Vintage Wine Estates Santa Rosa, CA April 2017- present Manager, The Flight Deck (February 2019-present)

o Promoted after 6 months to manage all aspects of the tasting room and retail store, including but not limited to: payroll, scheduling, budgeting, planning, inventory, cash handling, property maintenance, social media, outside events and B2B/DTC sales

o Systematically grew revenue and wine club signups, 103% and 140% of year total goal respectively, over 12 months. o Oversee the day-to-day operations of the Flight Deck, forecasting and adjusting long-term goals as needed. o Train and supervise a staff with a focus on increasing sales, wine club sign-ups, and enhancing the guest experience. o Analyze and monitor reporting tools to ensure the tasting room’s success; perform cost-analysis on revenues. Assistant Estate Manager, Girard Winery (July 2018-February 2019) o Promoted within 15 months due to proven leadership, management skills, and proactivity. o Designed and implemented wine and food programs from scratch, creating multiple tiers of customer experiences. o Assisted the Estate Manager in the opening of the new multi-million dollar tasting room and winery. o Created outreach programs and acted as Brand Ambassador, meeting with brokers, distributors, and retailers to establish and maintain relationships with local restaurants, hotels, and wineries and educate on brand. o Represented the brand at external pouring and sales events, providing impeccable guest service. Supervisor/Tasting Lead, The Flight Deck (April 2017-July 2018) o Regularly exceeded individual and team monthly wine club and sales goals set by Manager; surpassed goals for 13 consecutive months.

o Managed the tasting room floor and supervised five tasting room associates to communicate and prioritize tasks o Created an outreach program to increase and retain guests, targeting areas with the highest order values. o Passionately communicated and educated extensive knowledge of wine and winery-related activities to guests, vendors, and event attendees to drive sales and increase club memberships; implemented wine tastings & pairings Keller Estate Winery Petaluma, CA February 2014 – April 2017 Estate Ambassador/Tasting Room Lead

o Increased club memberships by 15 new members monthly,becoming the top salesman in 2016. o Prepared daily tasting room reports and reviewed sales metrics monthly to track samples, customers and product performance.

o Functioned as Hospitality Manager regularly to supervise daily operations, including prioritizing workload for team members and delegating responsibilities for guest services, tours and tastings. o Onboarded new sales members, communicating clear processes and expectations, and educating them on products PROGRAM EXPERTISE

Microsoft Office - NAVission - Final Cut Pro - Adobe Photoshop - CoreSense - Vin65 - Social Media Platforms (IG, FB, etc.) CERTIFICATIONS

WSET Level 2 - Responsible Beverage Service (RPS) and Food Handlers certified - TIPS Certified - SERVSafe certified - WISE Academy certified (levels 101-311) - Contributing journalist for local channels EDUCATION

Sonoma State University Rohnert Park, CA Fall 2010 - Fall 2018 Bachelor of Science, Business Administration, Management Concentration Santa Rosa Junior College Santa Rosa, CA Fall 2014 - Fall 2016 Associate's Degree, Business Administration

References Available Upon Request