Developer Software Engineer

PROFILE

Result-oriented, dependable professional experienced in various disciplines in Information Technology. Excels in a fast-paced environment as well as in supervising and motivating staff to increase productivity and company profitability. Works well independently and as a part of a team. PROFESSIONAL EXPERIENCE

Netsuite Developer / Strongpoint Support (June 2017 – Present) Strongpoint.io, Toronto, Canada (Remote Work)

Netsuite Developer

● Define and develop technical specifications for Netsuite modules

● Develop solutions based on Javascript and Netsuite requirements

● Develop new Netsuite modules based on the SuiteCloud development environment

● Provide on-going support as well as quality documentation and business process documents Technologies Used:SuiteCloud (Customization, Scripting and Web Services), SuiteFlow (Workflow), SuiteAnalytics (Dashboards, Searches and Reports), Javascript, HTML, CSS, REST API, Web Services, Git/BitBucket, Eclipse.

Strongpoint Support

● Identify and evaluate solutions to Strongpoint Customers reported cases

● Define and develop functional and technical specifications to reported and verified bugs and enhancements

● Coordinate with Customers, thru emails and call meetings, to troubleshoot issues and gather relevant logs and informations for development

● Provide support to Customer Success Team (CST) with functional and technical aspects of the product as well as trainings

Technologies Used:SuiteCloud (Customization, Scripting and Web Services), SuiteFlow (Workflow), SuiteAnalytics (Dashboards, Searches and Reports), Javascript, HTML, CSS, Git/BitBucket, Eclipse. APPLICATION DEVELOPER – Web Technologies (November 2012 – May 2017) IBM Solutions Delivery, Inc., Cebu City, Philippines Level 3 Data Operations and Data Integrations

● Identify and fix data operations and integration issues in, to and from an Enterprise CRM

● Facilitate and manage data job runs to fix data issues and maintain data integrity

● Design and develop integration solutions to and from operational and external sources

● Data operations and integration solutions/technologies used are PHP, Shell Script and IBM DataStage Data Integration Suite

Technologies Used:Linux, PHP, Javascript, HTML, CSS, Shell Scripting and IBM DataStage Integration Suite.

Level 2 Application Support and Maintenance, Team Lead

● Identify and evaluate Customer needs so it can be addressed accordingly

● Quickly resolve smail and easy-to-manage issue and provide/collect more information to more complex issues for escalation

● Establish timeline, protocol and proper documentation for all solutions to Customer issues

● Manage issue ticketing system for a streamlined issue resolution process

● Provide on-going support and training to members of the Level 2 Support team Technologies Used:Linux, PHP, Javascript, HTML, CSS, Shell Scripting and IBM DataStage Integration Suite.

APPLICATION DEVELOPER (August 2011 – November 2012) HRSmart Philippines, Mandaue City, Philippines

● Develop new solutions using industry standard technologies (specifically HTML, PHP, JavaScript, and MySQL)

● Provide input on web platform design and configuration to maximize application performance

● Suggest code and design optimizations to improve the scalability of the applications and maximize performance

● Maintain and write new unit tests to ensure the quality of the application

● Demonstrate strong understanding of web application architecture and object oriented technology as implemented in a LAMP environment

● Write technical documentation from functional specifications

● Work with Quality Control to identify and address any issues with the software

● Peer Review development done by team members

● Lead a development team with another developer

Technologies Used:Linux, PHP, Javascript, HTML, CSS, Yii2 PHP Frameworrk, Symphony, Bootstrap, Git. IT DIRECTOR / SR. SOFTWARE ENGINEER (November 2010 – August 2011) Ripeconcepts, Inc., Cebu City, Philippines

● Develop Information Technology strategy in support of the company’s mission and core objectives

● Direct, control and motivate the staff of the Information Technology department

● Negotiate service level agreements with both internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met

● Accountable for the management, mentoring and career development of all the IT staff

● Defines and seeks approval for the level of the IT resources required to meet these goals and priorities and schedules major projects

● Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems

● Responsible for researching and evaluating new technologies

● Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues

SOFTWARE ENGINEER

Opinionology Philippines, Inc., Lapulapu City, Philippines (February 2009 – November 2010) Opinionology, Inc., Orem, Utah, USA (June 2008 – February 2009)

(Now Dynata)

Manage and oversee software development projects for a group of people in the W.I.R.E. (Wats Integrated Research Engine) Division. Design and build software solutions that support core and external business transactions.

● Design and create Flash-based question widgets using Adobe Flex/Actionscript 3.0 that survey programmers use on Flash-base surveys.

● Design and develop software that supports the data collection process which the core business of the company.

● Provides support and maintenance the Survey Core Engine that is used to build surveys for our end clients and to a variety of existing supporting software in WIRE.

● Assist CATI Programmers and WIRE users to meet client’s needs with regards to survey programming.

● Provide usable tools that CATI Programmers can use to meet their client demands.

● Identify flaws or bugs in the current Survey Core Engine and fix it.

● Provides 2nd tier help desk support for technical problems/issues in WIRE Survey Engine. Technologies used:Delphi, Adobe Flex 3, PHP, HTML, CSS, Javascript, JQuery. TECHNICAL PROGRAMMING MANAGER, Client Services Division (March 2007 – June 2008) Opinionology, Inc. (Now Dynata), Orem, Utah, USA

Manage and oversee survey production and development by coordinating with Project Managers, Survey Production Team Leads and sometimes with the clients.

● Design and develop a comprehensive list of key technical tasks for each project.

● Do the initial planning and design for programming of the survey instruments.

● Ensure that programming meets the required specifications and deadlines

● Follow all quality control standards during implementation and deployment.

● Take responsibility for client provided list of specifications and ensure they are implemented correctly and securely.

● Work with Project Managers to make sure all the details are handled smoothly.

● Coordinate programming, testing, survey release and final data processing.

● Follow project through the entire life cycle and ensure the quality of all key functions.

● Train members of division.

SURVEY PRODUCTION TEAM LEAD, Cebu Survey Programming Services (January 2005 – March 2007) Opinionology Philippines, Inc. (Now Dynata), Lapulapu City, Philippines Manage and oversee survey production and development of the Cebu Survey Programming Team.

● Manage and train members of the Cebu Survey Programming Team.

● Ensure that all Cebu project work meets the requirement specifications and deadlines.

● Take care of specific project work and manage the project lifecycle.

● Work with the Account Managers to ensure proper delivery of project.

● Learn and develop new skills to improve ability and productivity.

● Communicate with management on the needs of the team.

● Hire members of the team.

● Ensure that all new hires are properly trained and integrated.

● Ensure scheduling of employees covers needs of company. APPLICATION DEVELOPER / SURVEY PROGRAMMER (May 2004 – January 2005) Opinionology Philippines, Inc. (Now Dynata), Lapulapu City, Philippines Pioneered the development of Western Wats HRIS (Human Resource Information System) and other software applications in the infancy of the company in Cebu.

● Work with the HR Department and Phone Center Operations Manger to develop tools needed in managing personnel and other tools.

● Build phone and web surveys based on client specifications. Technologies Used: Linux, Delphi, MySQL, PHP, Javascript, HTML, CSS, JQuery. PROGRAMMER / PART-TIME COLLEGE INSTRUCTOR (May 2003 – April 2004) Capitol University, MIS Department / Computer Science Department, Cagayan de Oro City, Philippines Duties and Responsibilities:

● Identify information system requirements of the University.

● Design and implement information systems.

● Enhance and provide technical support for existing information system.

● Help maintain university central web-server and database server.

● Conduct computer science classes for Computer Science Department.

● Conducts research in the area of Information Technology that could be beneficial to the department (Computer Science and MIS) and to the University.

Technologies Used: Visual Basic 6, Visual Foxpro, Linux, PHP, HTML, CSS, Javascript. COLLEGE INSTRUCTOR (June 2001 – May 2003)

Capitol University, Computer Science Department, Cagayan de Oro City, Philippines Duties and Responsibilities:

● Conducts computer science classes for the Computer Science Department

● Conducts research in the field of Information Technology for the good of the department and the whole university EDUCATIONAL BACKGROUND

Master of Science in Information Technology (On-going) Xavier University – Ateneo de Cagayan

Corrales Avenue, 9000 Cagayan de Oro City

Philippines

Bachelor of Science in Computer Science, Graduate (1996 – 2000) Xavier University – Ateneo de Cagayan

Corrales Avenue, 9000 Cagayan de Oro City

Philippines

SCHOLARSHIP AND EXAMINATIONS PASSED

Department of Science and Technology (DoST) Scholarship (1996 – 2000) DoST Philippines, Corrales Avenue, 9000 Cagayan de Oro City Philippines

Certificate of Proficiency in Programming (November 2003) National Computer Institute, National Computer Center 6000 Cebu City, Cebu, Philippines

Civil Service Professional Eligibility Exam (June 2000) Civil Service Commission Region X

9000 Cagayan de Oro City

Philippines

REFERENCES

To be furnished upon request.

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