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Service Representative Customer

Durham, NC
August 02, 2020

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Scott J. Schueneman

**** ********** ****, *******, ** 48380 810-***-****

Currently seeking a position that grants me the ability to utilize my past experience in residential and commercial services to immediately contribute to a longstanding tradition of satisfaction and excellence. Professional Experience

Harmon Auto Glass/Glass Doctor, Highland, MI 2012 – Present Customer Service Representative, Glazier Technician

• Facilitated contracts at competitive prices while prioritizing customer satisfaction and recognizing profit loss

• Demonstrated competency in software regarding distributor pricing

• Experienced in private and commercial services

• Key asset in various construction services, specializing in cutting and installing glass to size

• Adept at coordinating and managing a plethora of contracts and locations simultaneously Century 21 Affiliated, Grand Rapids, MI 2017 - 2018 Real Estate Agent

• Licensed REALTOR® in Michigan

• Utilized company technology to aid in preparation of legal documents

• Compared properties to determine competitive market prices

• Advised clients on expenses, mortgages, legal requirements, and market conditions Education

Grand Valley State University, Allendale MI December 2017

• Bachelor of Science in Criminal Justice

• ACHA Men’s DII Ice Hockey

• 2014-2017 All ACHA Team

Adrian College, Adrian MI 2013-2014

• ACHA DIII Men’s Ice Hockey

• All ACHA Team

• Sigma Alpha Epsilon Member

Additional Skills

• Proficient in Microsoft Office

• Coachable

- Open to criticism to develop or enhance skills necessary to complete each task

• Goal Oriented

- Results driven while being detail oriented when accomplishing a set goal

• Interpersonal skills

- Able to interface with clients, project leaders, and internal and external partnerships

• Team Player

- Embraces a team environment as well as independence while utilizing different perspectives and tactics to pursue a common goal

• Time Management

- Prioritize and schedule multiple tasks in a timely manner to meet and exceed deadlines

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