Store Manager
Resume:
Krystal Turner
*** ***** ****** **** .*******, MO 64083
***********@*****.***
Experience
November 2015-May 2017
Front Desk Receptionist KC Rim Shop & Audio
Worked with POS systems for customer transactions as needed. Used complicated, multi-line phone system on a daily basis, often juggling multiple calls. Maintained a clean waiting room, watering plants and cycling out reading material. Learned titles and job duties of all staff members so calls could be directed accurately, cutting down on customer frustration at multiple transfers. Dealt with unhappy or belligerent customers with a calm voice and manner. Answered caller or visitor inquiries on a huge variety of wheels and tires July 2017-February 2019
Logistics Supervisor Harbor Freight Tools USA
To oversee a team of associates ensuring price changes, planograms, truck deliveries, and many more tasks are completed 100% and correctly. Also helping calculate hours to create a store schedule. Ensuring every customer that walks into the store is helped to the fullest extent and taken care of.
February 2019-July 2019
Assistant Manager Icing & Claires
Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions. Treating customers as the most important people in the store. Driving a team of associates to maximize effectiveness and efficiency.
July 2019- Present
Store Manager Claires
Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.
Education
• Belton High School, Belton, MO
• 3.5 GPA
• High School Diploma
Communication
Logistics Supervisor that performs well under stress with 2 and a half years of proven experience enhancing customer experiences, Key Strengths include leading and coaching a team of associates. Ensuring a clean and well-maintained work place. Skills
Ensuring efficient movement of products
Logistical function improvement
Material allocation management
Warehousing
Cash management
Clear oral and written communication
Customer satisfaction
Excellent organizational skills
Leadership and management
Positive attitude
Time and resource management
Team player
Product upselling
Customer retention
References
Available upon request.
Contact this candidate