Fatmata B. Sesay

**** ******** *** ************, ** 19142 267-***-**** 267-***-**** ade0j8@r.postjobfree.com

OBJECTIVE

Highly motivated professional seeking a challenging position with a progressive employer where I can not only meet goals, but bring enthusiasm and hard work to the company table.

SKILLS

Leadership and

Good Listener

Good Communication skills.

Very Hard Working and

highly Motivated.

Ability to work with little and/or no supervision and maintain a high level of performance.

Customer-oriented and friendly.

Prioritization and time management skills.

Working quickly without compromising quality.

WORK EXPERIENCE

Assistant Housekeeping Dirctor

Embassy Suites, Valley Forge, Wayne PA

Assist in overseeing the day-to-day operations of rooms.

Make sure front desk have clean rooms in a timely manner for guests to check in.

Ensuring all guests receive superior service, ensuring all staff is working productively and professionally.

Hiring and training staff

Developing staff schedules

Purchasing cleaning supplies and equipment

Working with hotel guests who have specific housekeeping needs

Coordinating housekeeping needs with other hotel department managers

Performing cleaning tasks when staff don't show up for work or the team is shorthanded

Housekeeping Supervisor/Assit. Manager

Kimpton Hotels (Hotel Palomar, Phila, PA)

Clean 13 or more rooms in a timely manner daily

Replace used amenities in guest rooms

Provide clean linens and terry for dirty ones

Fold terry, make beds, and ensure bathrooms are clean

Take away, room service items, dirty linen, and trash

Perform check on all room appliances to ensure they are in good working condition

Adjust furniture, desk items, and appliances when necessary

Dust furnishings and walls and remove marks from them

Carry out floor care duties in hallway and guest rooms, and vacuum carpets

Adhere to all safety, security, and company procedures and policies

Housekeeping Supervisor /Inspector

Embassy Suites, Valley Forge, Wayne PA

Ensured that housekeeping and laundry staff are trained and manage in all service attendant operations, including cleaning procedures and hotel amenities.

Ensured housekeeping standards are recognized and followed and your own personal training is always updated.

Produced weekly housekeeping schedule to budget guidelines.

Produce daily Rooms needed in a timely manner for guest to check in.

Inspected guest rooms daily to ensure hotel cleanliness standards are met

Cleaned rooms as required and if need by daily occupancy.

Swept, vacuumed, dusted, and wiped surfaces.

Replaced amenities and ensured that rooms were ready for next occupant.

3/2012-2017,10/2019-Present

05/2017-10/2019

3/2012-2017

Housekeeper /Supervisor 09/2013 – 04/2017

Hilton Hotel, Philadelphia airport, PA

Ensured that housekeeping and laundry staff are trained and manage in all service attendant operations, including cleaning procedures and hotel amenities

Cleaning up to 18 rooms per shift, ensuring that they meet company standards of cleanliness.

Swept, vacuumed, dusted, and wiped surfaces.

Replaced amenities and ensured that rooms were ready for next occupant.

Restaurant Manager

Aunt's Mea's Soul Food, Philadelphia, PA

03/2004 - 07/2005

Effectively managed all daily operations of a popular restaurant; supervised meal preparation.

Handled all administrative and human resource functions which included recruiting new employees, monitoring employee performance and training.

Coordinated activities among various departments such as kitchen, dining room and banquet.

Positively responded to customer concerns to ensure satisfaction with their dining experience.

Chose suppliers for best quality and most competitive costs.

Responsible for managing inventory and ordering food, equipment and supplies to ensure availability.

Studied sales records to determine which menu items were most popular.

Created new menus after in depth consultation with the chef.

EDUCATION

Bachelor’s Degree in Business Administration (Concentration in Hospitality) Earn credits-65

Strayer University, Philadelphia, PA

2016

Pharmacy Technician, Lincoln Technical Institute Philadelphia, PA

2007

Diploma, University City High School Philadelphia, PA

2005

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