Senior Director, PMO (Program Management)
15+ years of experience bringing people together, breaking down barriers, and delivering solutions
A dedicated results-oriented leader and military veteran with a successful career in program / project management delivery and in support of business operations stakeholders. A proven reputation for identifying and mitigating key risks resulting in repeated turnaround of high-risk multi-million-dollar IT infrastructure projects and highly complex technology initiatives in support of business operations. Measured success in adapting fit for purpose methodologies, bridging gaps internally and externally through partnership, problem solving, team building and mentorship. Highly committed to project success with an intense focus on integrity and delivering a quality end user experience
Global Program / Project Management
Cross-functional Team Leadership
Building Greenfield PMO’s
Communication & People Skills
Disaster Recovery / Business Continuity
Certified Project Management
Influence for Impact
Customer Advocate & Champion
Strategic IT Technical Direction
Business Impact Analysis
Product Lifecycle Process
Principal Project Manager
GIGA Data Centers
Sr. Director Program Management – Mooresville, NC February 2018 to Present
Supported the provision of high quality, efficient, and customer-focused project management; developed a strategy and roadmap to build the Project Management Office (PMO); implemented project management leading practices, processes, methodology, tools, as well as project / program governance; managed 3rd party vendors, negotiated contracts, PO’s & Invoicing, provided resource planning and transparent program/project status reporting to Steering Committee and the Board of Directors
Responsible for the technical and delivery resources and infrastructure needed for delivery of a $27M Modular Data Center buildout.
Accepting responsibility for achieving group-specific annual goals which were defined, reviewed and re-prioritized throughout the fiscal year.
Developed the PMO capability in collaboration with Applications, Infrastructure, IT operations, Steering Committees, Communication, and key business areas.
Established a PMO roadmap based on CMMI maturity model to increase program success and maturity of the PMO.
Developed and delivered repeatable, processes, tools, templates and procedures to onboard vendors and. Conceptualized and industrialized project and program governance framework.
Reported on program and project budgets with a high level of fiscal control and accountability, including estimates, forecasts and reconciliation/confirmation of actuals.
Recruited, managed, coached and mentored high performing staff, consultants and systems integrators.
Set up framework and structure for RFI / RFP’s, program documentation, including key project deliverables matrix, PO creation, 3rd party invoices, sign-off workflow, and contracts checklist.
Principal Program Manager – Intel Corp – San Jose, CA February 2017 to May 2018
Establishment of standardized program management and project management governance processes and toolsets for the Intel – Altera M&A project across the organization. Empowerment of project and customer service staff through innovative and exemplary leadership.
• Responsible for creating and leading the Altera PMO office. Implemented project processes and standards resulting in 95% of projects being delivered on time and on budget, significantly increasing customer satisfaction.
• Acted as Account Manager for high profile clients for all matters pertaining the client relationship and project management.
• Manage and prioritize the daily activities of a team of developers to ensure key project milestones are met, including project schedule creation, monitoring and control.
• Gathering and documenting of business requirements for internal and external clients. Vendor management – work with external vendor to resolve issues and negotiate schedule for future enhancements.
Data Centers Delivered Outstanding Leadership
Director Program Management - New York, NY - July 2014 to Jan 2017
Drove the end to end Project Management Office go to market strategy from initial design to customer operations globally to ensure the appropriate input to the operations planning process and ensured that entities have sufficient organizational and operational readiness in support of the future needs of the customer. (e.g. manufacturing capacity, technical capability, etc.)
Working with all organizational levels and groups, as well as external vendors to develop and manage program schedules, identify risks and clearly communicate them to program stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict.
Lead daily War Room efforts to ensure that the project team members are focused on the tasks at hand. SDLC, Agile, Scrum
Responsible for building the company’s engineering catalog of standardized data center product designs and lead Data Centers Delivered’ s push into different high-growth areas.
The MDC program develops “cradle to grave” employee & customer on-boarding programs for emerging technology startups to increase the speed of revenue capture.
Responsible for all design, manufacturing partnerships, and Channel Partner sales operations surrounding the MDC product lines.
Silicon Graphics International Corp.
Principal Program Manager- Milpitas, CA - March 2008 to July 2014
Took a product concept (in the form of a service, adjacent product or prototype) and drove/accelerated the concept to a successful product to market fit with a customer backed approach. Served as the primary point of contact for all Modula Data Center related matters from pre-sales to post delivery and support.
Managing the international experience in program management, engineering, product management, services, marketing, data center sales, supply chain and operations spanning the enterprise, telecommunication and public sector industries.
Setting the direction of global MDC team as Subject Matter Experts (SME) that interceded with sales and engineers from end users and partners to ensure the right product and ancillary equipment fit the overall solution.
Directly manage matrixed, cross-functional program team consisting of engineering, manufacturing, contracts, procurement, quality, administrative, and other departments assigned to designated programs.
Continuous Develop of the product roadmaps based on customer feedback, developing an inside sales program and defining the supporting presentation collateral to educate the various sales distribution models.
Principal Program Manager - Redmond, WA - October 2005 to March 2008
Provided SOX consulting at Microsoft Corporation. Principal Program manager for SOX testing, remediation, and compliance readiness of the Licensing Programs and Operations group with $13B in revenue. For Sarbanes Oxley compliance, the Information Security Program
Covestic, Inc Principal Project Manager
Group Program Manager- Kirkland, WA - November 2004 to October 2005
Consulting at Cingular Wireless for the Information Security program whose mission was to ensure consistent and appropriate information system security controls were implemented across its network. Lead the development of the Vulnerability Management program and developing an application for tracking discovered vulnerabilities. Sarbanes Oxley
Group Program Manager- Columbus, OH - July 2004 to November 2004
Consulting at JP Morgan Chase. Developed the Strategic Data Center Migration program. This program was developed to prepare Bank One /J.P. Morgan Chase post-merger for a successful 16,000 server migration to satisfy SEC and FDIC requirements.
Avnet Enterprises Services
Sr. Program Manager - Redmond, WA - September 2002 to July 2004
PMO responsibility was to assist the sales force in creating, qualifying, and closing key opportunities while supporting the overall goals and objectives of the Avnet practice organization with up to 24 direct reports.
Microsoft Data Center Expert
Sr. Program Manager- Redmond, WA - November 1999 to September 2002 2002 agile, scrum
Provide the day to day Project Management and technical direction for Internet Hosting Services
EDUCATION / CERTIFICATIONS
Studies: Business Administration, Indiana University Purdue University at Indianapolis, IN
Studies: Business Administration, Parkland College, Champaign, IL Technical Project Manager
US Navy Air Traffic Control School, Millington, TN
Member e Solutions Project Management Standards Committee Leadership
Certified Sprint Compass Project Management (NOMAN)
Certified AES Project Management
Certified Strategic Data Center Migrations
Certified ITIL Foundation v3
ServiceNow System Administrator
Honors: US Navy Accommodations, Sprint Value Excellence Award, New American Worker Award and Avnet Difference Maker Award.
Charter Member / Infrastructure Masons
Active Member / Project Management Institute (PMI), Newtown Square, Pennsylvania, USA 2000-Present
Active Member / Risk and Insurance Management Society (RIMS) 2006-Present