PRITHIV RAJ R
#*-***/*-*, ******* Colony
Palamaner, Chittoor Dist.,
Andhra Pradesh, PIN-517408
email id: email@example.com
Practical versatile engineer with significant experience collaborating on the troubleshooting process. Professional history includes a variety of techinical positions ensuring a enthusiastic approach to project management.
3DI (TECHINICAL OPERATIONS EXECUTIVE) DEC 2019 TO TILL DATE.
Implementing cost saving initiatives that addressed long standing problems
transportation of technical materials to customer location on time
Managed quality assurance program,including on-site evaluations,internal audits and customer surveys.
Increased customer satisfaction by resolving technical issues
Developing team communications and information for client meetings
PARAG MILK FOODS LTD (TRAINEE INSTRUMENTATION ENGINEER) JUNE 2018-JULY2019
Calibration and monitory of instruments in industry
Monitoring pre- and post production operations for compliance with good manufacturing practices
Drafted full piping and instrumentation diagram (P&ID) documents for use in maintenance department
Wrote protocols qualification documents test plans and reports for quality assurance purposes and documentation of quality audit.
Troubleshoot instrument problems such as electro valves,drives,sensors,SCADA operations etc.
Maintaining preventive maintenance and breakdown record of industry.
Tech Mahindra, (Technical Support Engineer) Dec 2018-Apr 2019
Responded to support requests from end users and patiently walked individuals through basic trouble shooting tasks.
Provided solutions to operations issues of devices, woking closely via phone,email,live chat and web teleconference.
Processed over support requests received them for technical assistance on wide range of issues related to service provider.
Engaged end-users and answered questions via email,phone,website live chat and in forums.
Btech EIE 7.45 CGPA (Jun 2012 - July 2016)
Karunya University - Coimbatore
Member of nature club
Participated in workshops
12th std 2012 86.4%
Madhu Junior College - Palamaner
High School 2010 60%
Emmaus Swiss High School - Palamaner
Basic electronics workshop
BEC Cambridge ESOL