PRITHIV RAJ R

#*-***/*-*, ******* Colony

Palamaner, Chittoor Dist.,

Andhra Pradesh, PIN-517408

email id: ade0go@r.postjobfree.com

phone:812-***-****

OBJECTIVE

Practical versatile engineer with significant experience collaborating on the troubleshooting process. Professional history includes a variety of techinical positions ensuring a enthusiastic approach to project management.

SKILLS

Team management

Problem resolution

Troubleshooting skills

WORK HISTORY

3DI (TECHINICAL OPERATIONS EXECUTIVE) DEC 2019 TO TILL DATE.

Implementing cost saving initiatives that addressed long standing problems

transportation of technical materials to customer location on time

Managed quality assurance program,including on-site evaluations,internal audits and customer surveys.

Increased customer satisfaction by resolving technical issues

Developing team communications and information for client meetings

PARAG MILK FOODS LTD (TRAINEE INSTRUMENTATION ENGINEER) JUNE 2018-JULY2019

Calibration and monitory of instruments in industry

Monitoring pre- and post production operations for compliance with good manufacturing practices

Drafted full piping and instrumentation diagram (P&ID) documents for use in maintenance department

Wrote protocols qualification documents test plans and reports for quality assurance purposes and documentation of quality audit.

Troubleshoot instrument problems such as electro valves,drives,sensors,SCADA operations etc.

Maintaining preventive maintenance and breakdown record of industry.

Tech Mahindra, (Technical Support Engineer) Dec 2018-Apr 2019

Responded to support requests from end users and patiently walked individuals through basic trouble shooting tasks.

Provided solutions to operations issues of devices, woking closely via phone,email,live chat and web teleconference.

Processed over support requests received them for technical assistance on wide range of issues related to service provider.

Engaged end-users and answered questions via email,phone,website live chat and in forums.

Education

Btech EIE 7.45 CGPA (Jun 2012 - July 2016)

Karunya University - Coimbatore

Member of nature club

Volunteered meetings

Participated in workshops

12th std 2012 86.4%

Madhu Junior College - Palamaner

High School 2010 60%

Emmaus Swiss High School - Palamaner

Languages

English

Telugu

Tamil

Certifications

Basic electronics workshop

BEC Cambridge ESOL

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