Hariom Pratap Maurya
Contact No: + (91-975*******,+ (91-798*******
E-Mail: ***.******.******@*****.***
linkedin.com/in/hariom-pratap-maurya
OBJECTIVE
Operations & Maintenance Service Management Production Engineering
To associate with an innovative and vibrant organization, this allows me to put my competencies to the best use, to add value to the organization and contributes to my overall growth as an individual.
PROFESSIONAL HIGHLIGHTS
Career motivated and technically passionate individual with solid experience of 14+ years in the areas of DUG, TCU, DUW and Baseband, Nokia Ultra, Flexi, MR BTS, Nokia-3G and 4G BTS, MW Link- NEC, Nokia FPR, FIU, RRI, FIFA, FIQB, FLEXI PACKET, Huawei, Mux-ECI BG 20, BG30, XDM100, XDM 300, BSC-Nokia 3i Low cap, High Cap & Flexi BSC, Metro Hub, Mc BSC
Expertise in providing Telecom Network & Communication facilities through engineering, commissioning, operations & maintenance; leading operations and troubleshooting of MC BSC, MC RNC, LTE,3G and Other technologies with support of T2 and SNOC BSS Teams
Skilled in ensuring corrective maintenance of network problems by conducting Root Cause Analysis within SLA, including performance monitoring of network operations; supporting & troubleshooting Performance & Traffic issues
Gained rich experience in planning & implementing preventive & predictive maintenance schedules for equipment to increase equipment reliability & network uptime; formulating plans for tackling breakdowns & taking suitable actions without affecting functions
Recognized for taking stringent quality measures, ensuring adherence to statutory environment & safety regulations; organizing activities for continual improvement & working towards cost reduction
Proactively identified areas of obstruction / breakdowns and rectified the equipment through application of troubleshooting tools; conducting health check of BSCs and ensuring rectification of occurred faults
Known for monitoring the post service activities like following up with the customers, handling customer grievances for superior service & networking for additional business; providing technical consultancy services to clients as per their requirements
Excellent relationship building skills with an aptitude to relate to people at any level of business and management.
Ware House activity just like,Material send, Material received, Every day material data sheet update.
AREAS OF EXPERTISE
Telecom Operations Volte/BTS & BSS Nodes Project Execution
Installation & Commissioning/Testing Network Facility Uptime Management
Planning and implementations Fault / Configuration Mgmt. Quality Assurance/SLAs
Client Relationship Management Site Coordination/ Reports Manpower Management
EMPLOYMENT CHRONICLE
Sep’11 – Present: Nokia Solutions and Networks India Pvt. Ltd., Mathura, Agra Cluster Vodafone (UPW)
BSS FLM Engineer (JG-6)
Facilitating field-Level work at Nokia Equipment’s Node of all 3 technology - 2G/3G/4G, i.e. Ultra/Flexi/MR BTS for 2G technology, Node B System Module FSMD/FSIB/FSIA and more multiple 3G Technology Equipment
Managing 4G SRAN Nodes_FSMF/Air scale module, first level troubleshooting/commissioning/alarms monitoring and rectification of infra as well internal BSS alarms
Actively working on:
Eric equipment - DUG, DUW,TCU and Baseband
High Cap, Low Cap BSC of Nokia troubleshooting
Huawei, NEC SDH, NEC IP MW links
Mc BSC, Mc RNC and SBTS
Gained multiple remote tool/login/software experience for Nokia/Ericsson multi technology such as:
Putty and Reflection tool for N-2G site level command handling
RDP and Nakina SW for site remote login
Ericsson sites monitoring through command terminal
Looking after the BSS operational and project activities in Agra cluster of BSS operations field
Overseeing 180 (include 110 Top 8 Site) + Sites for outage restoration, service affecting alarms, MW link down cases, spare management, with Infra teams for Outage restoration to improve RNA
Examining cell outage reports, service affecting alarms reports, GDCR reports & RF KPI cases
Assisting teams to rectify the Worst KPI cell cases, high path link imbalance cases, poor uplink and down link quality cases, TRAI DCR cases of Aligarh cluster and send reports to circle team.
Rectifying the channel failure rate (7745), mean holding time (7743) &DAC Value alarm for maintaining the HOSR of Mathura sub cluster and send reports to circle team or CTL
Performing:
AT and Pre-AT from Transmission and BTS vendors of the project team
Activities at BSC level for E1 routing till sites
BSC level fault troubleshooting activities
BTS Infra Alarm Patching & checking activities from site to GNSC
Leading BSC Data backup, BCSU addition, software upgradation, ESB Card BIONOS upgradation, & GB over IP Audit
Ensuring good RF KPI of cluster by minimizing the RF cases, active alarms, BL-Trx & maintaining the RNA
Adhering to quality procedures and requirements related Base Station installations and commissioning
Responsible for:
Fault management in live Vodafone network
Raise I-hygiene and resolve O-hygiene for Vodafone project
Transmission Equipment -RRI, FIU, FIFA, NEC, HUAWEI, FPR, METRO HUB
Nokia Site level Equipment -Nokia Ultra and Flexi, MR BTS, Node B, Air scale, MIMO
Eric site level Equipment -DUG, DUW, Baseband.
Nokia BSC-Nokia 3I Low Cap and High Cap& Flexi BSC
E1 routing through RRI, E1T1, FIU, METRO HUB and up to new project sites
Rehoming of Sites in BSC
Transcoder addition, Site expansion
Carrying out operations and routine preventive maintenance of cell sites which includes:
Cell site transmission path protection check
BTS cards redundancy check
VSWR testing
Microwave system maintenance, RSSI & performance monitoring
PREVIOUS EXPERIENC
Sep’08 – Sep’11: Ericsson ind. Pvt. Ltd., Bagpat, Muzaffarnagar Cluster Bharti (UPW) as FM Engineer
Monitored Ericsson BSC and 180+ Airtel & 50 Uninor sites - Ericsson BTS as well as MW Transmission MMU, HICAP, Traffic Node MW link, AXX SDH MW Mux and successfully completed 3G roll-out in Muzaffarnagar city (upgrade mw link & ET routing) 2 BSC location also looking
Sep’07 – Sep’08: Apex Services (off-roll for Idea), Deoria, UPE Circle as BSS Engineer
Supervised more than 140 N-2G Ultra & Flexi BTS, Nokia PDH MW links and Metro Hubs
Jun’05 – Sep’07: Team Lease (off-roll for Ericsson), UPW Circle as FM Engineer
Managed more than 150 Sites at Bareilly City (Top 10 city) location
Aug’04 – Jun’05: Copper Connection, Delhi as Repairing Engineer
Repair EXPA & Telephone Exchange Card (CPU, LINE, POWER card, & archive target)
NOTABLE ACCOMPLISHMENTS
Bagged Nokia Excellence Award for excellent planning & implementation to achieve the best RNA in Oct’17, Nov’17 & Dec-17; performed comprehensive outage analysis on hourly basis to meet the target and followed a disciplined approach to control the planned outages; received customer appreciations for the same
Enhanced cluster performance consistency through regular follow-up and guiding the team members which resulted in emerging among top 3 cluster performance at Nokia in Vodafone MS Project
Won the prestigious Nokia Excellence Award for:
Delivering exemplary contribution in Mathura City Transmission hygiene correction and bringing City % > 95% & RNA > 99.75. Oct’16
Successfully managing 150 + Sites in the absence of 2nd engineer without any escalation and leading to FLM performance evaluation ranking for the month of Jan & Feb’16
Ensured high outage & high service effective alarm through Regular follow-up & preventive maintenance, which reduced outage achieve target & 0 alarm in 1-day report at Nokia, Ericsson and Idea
Worked towards 100% transmission bypass to avoid any link outage
Kept special focus on Pre- monsoon PM
Imparted basic equipment knowledge to technician level to quick fault analysis
Targeted Customer Perception and Customer Satisfaction
ACADEMIC CREDENTIALS
B.Tech. in Electronics & Telecommunication Engineering R.V.D. University, Udaipur, Rajasthan 2010
Diploma in Electronics Engineering Government Polytechnic Gonda, U.P. 2004
ACADEMIC PROJECTS & INDUSTRIAL VISIT
2-days Industrial Tour of Larsen & Tubro Switch Gear and Training Center, Lucknow; undergone training & practical on Contactors, Relays, HRC Fuses and Switchgears and did practical on these in the lab
Diploma Final Year Project titled “Inverter Based on MOSFET System”; Inverter rated 500 Watts
TRAINING
Certified Training Fall Arrest and Rescue Management Training from TOCLI in Aug 2019
TECHNICAL SKILLS
Operating System: Window XP, Window Vista & Window 7
Tools: Net Act, MapInfo, Google Earth
Packages: Microsoft Excel, Word, PowerPoint, Outlook
Skills: Fault finding (RCA) and Troubleshooting,Team leader
PERSONAL DETAILS
Date of Birth: September 1987
Languages Known: English and Hindi
Address: S/o- Sri O.P. Maurya, 8/130, Deoria Khas, Deoria (UP) - 274001